El Pollo Loco

Reviews

• HH

  Hazy

  6 days ago
  1.0
  Service cpuld not get any slower . I userstand these places take longer to make the food. Butbi literally watxjed them have a conversation in between each step like they dodnt have a lobby full of customers. Comple disrogard for peoples time
• IS

  Ivania Sandoval

  May 12, 2026
  3.0
  No memgusta que entra mucho indigente la.comida rica porciones como pajaritos y empelados muy mal carácter y mal.servicoo en cualquier
• ED

  Evelyn Deras

  May 7, 2026
  1.0
  HORRIBLE EXPERIENCE. Yesterday I was hungry so my family and I went to this Pollo Loco We ordered chicken, Mac n cheese and some horchata. The next day while I was getting ready to go to work I felt nauseous. I THREW UP THE CHICKEN AND MAC N CHEESE. I thought it was a one time thing but no I threw up again and then again, making a total of 3 vomits in ONE morning. My stomach hurts now so much. Because of this I contacted my family that also ate the Pollo Loco with me and said the same thing. One of my family members said that they have thrown up 5 times in one morning and have diarrhea. We have a baby in our family as well that also ate El Pollo Loco and her mom said that the baby also got diarrhea and has thrown up several times. I am beyond disappointed with this place and no longer would recommend for ANYONE to eat here. Because of this place food my family and I have to now go to the hospital. If I could I would give this place ZERO STARS 😡
• ER

  Evelyn Ramirez

  May 7, 2026
  1.0
  Ayer miércoles 6 de Mayo 2026 pasé por el drive thru a comprar un paquete familiar, eso fue en la tarde también compré 2 horchatas . A la hora de haber comido pollo loco de esta tienda mi hija de 2 años empezó con diarrea, vomito 5 veces ayer. Después como a las 10:00pm empese yo la madre con vómito y diarrea toda la noche. Hoy jueves mayo 7 2026 . Mi hija de 12 años empezó con vómito alrededor de las 6:00am. Hoy mi hija de 12 años tenía un examen importante del Estado. Lamentablemente para mí , no la puedo mandar con vómito y malestar estomacal. Es obvio el pollo or el macarrón and cheese , o la horchata estaban contaminados. Es seguro que no están cumpliendo con las reglas de salubridad en cuanto a la preparación de los alimentos. Tengo my recibo a demás pague con tarjeta chase.
• CC

  CR Consulting

  Apr 7, 2026
  5.0
  I had a fantastic experience at El Pollo Loco. This location is convenient and easy to access, making it perfect for a quick lunch, dinner, or takeout. The restaurant itself is clean, bright, and well-maintained. The seating area is comfortable, and the overall atmosphere feels welcoming and casual, which makes it a great spot to enjoy a meal with friends or family. The staff were friendly, attentive, and efficient. Even during a busy period, they handled orders smoothly and made sure everything was accurate and prepared on time. Their customer service really enhances the overall dining experience. The food at El Pollo Loco was excellent. The chicken was flavorful, juicy, and perfectly cooked, and the sides were fresh and tasty. I especially appreciated the variety of options on the menu, from classic chicken meals to salads and bowls, which makes it easy to find something for everyone. Overall, El Pollo Loco is a reliable choice for delicious, fast, and satisfying Mexican-style chicken meals. I will definitely be returning and highly recommend it to anyone in the area!

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