While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Los Angeles,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
We ordered for pickup and when we arrived were told our order was already picked up and we had to cancel and were told to reorder. Seems like they aren’t verifying the information of the person picking up the orders or this wouldn’t have happened. Staff was rude and inconsiderate. To top it off parking is horrible! Took us a long time to find parking only to be met with disappointment
JL
Juan Lorenzo
3 days ago
1.0
First time Here the lady cashier gave me a really bad attitude not giving me a receipt while waiting and not knowing Wich is Wich my other this pollo loco has a bad service on Olympic needs to be more friendlier
MB
Mea Brown
Jun 13, 2026
2.0
Won't answer the phone. I love the toasted but it gets soggy so I ask for it on the side but no store will answer the phone so I cant make the request. Theres no option on the app
FM
From Me To Me
Jun 7, 2026
1.0
Terrible service. I ordered coleslaw but they just put broccoli without telling me because they don't have coleslaw
JM
Javier Merino
May 18, 2026
3.0
El que atiende se le olvida darle salsa y las soda un mal servicio
What are the regular opening hours for El Pollo Loco?
El Pollo Loco is open Monday through Saturday from 9:30 AM to 10:00 PM, and on Sunday from 10:00 AM to 10:00 PM.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco provides delivery service for customer convenience.
What types of payment does El Pollo Loco accept?
They accept American Express, Discover, and Visa credit cards.
Where is El Pollo Loco located?
El Pollo Loco is located at 1934 W Olympic Blvd, Los Angeles, CA 90006, United States.
How can I order food online from El Pollo Loco?
You can order online via their menu link at https://order.elpolloloco.com/menu/w-olympic-blvd-s-alvarado-st or through the El Pollo Loco app.
Does El Pollo Loco provide catering services?
Yes, El Pollo Loco offers catering services for various events and gatherings.
What is special about El Pollo Loco's chicken preparation?
El Pollo Loco marinated whole chickens with a special recipe of herbs, spices, fruit juices, and garlic, then fire-grills them on open-flame grills to ensure authentic flavor.
Is there free Wi-Fi available at El Pollo Loco?
Yes, El Pollo Loco offers free Wi-Fi to customers during their visit.
What nearby places can I visit before or after dining at El Pollo Loco?
Nearby you can visit the Advance Career Institute for educational interests, or relax at Sublime Aesthetics By Alessandra spa. For entertainment, the San Manuel Casino is also close by.
Are there other dining options near El Pollo Loco?
Yes, nearby dining options include Jin Chinese Kitchen for Asian cuisine, Squarefritz offering Brazilian food, and Luck Thai PJ for Thai dishes.
Can I find beauty and spa services close to El Pollo Loco?
Yes, my queens beauty salon and Natural Shine by Helo Alves hair and nail salon are nearby for beauty and spa services.
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