El Pollo Loco

Reviews

• KB

  Katy Boonstra

  Aug 13, 2026
  4.0
  Good food, good prices. Service can be hit or miss. Sometimes tables not cleaned. But delicious!
• JM

  Joel Molina

  Aug 12, 2026
  5.0
  They were pretty fast even busy
• MG

  Mahshid Ghasemi

  Jul 9, 2026
  1.0
  Very bad and Disgusting and a waste of money
• TT

  T

  Jun 24, 2026
  1.0
  I come here on my lunch break and I will sometimes bring a coworker. However you come in to two kiosk to place your order which can bring congestion and a long wait. The workers don't ask if they can help you or do you need help. It seems like they avoid you. Everybody isn't computer savvy. Also, the workers are not friendly or attentive to the customers. Sometimes you stand at the counter for help and they see you but they won't ask if you need help? The workers need some customer service skills. Also they need to get drive thru orders correct where I don't have to come back while on limited time. Please do better.
• EM

  Eddie Munoz

  Jun 14, 2026
  1.0
  Make sure you get all your food arrived home and I didn't get all food I ordered on app I called store and they said they had made a mistake and forgot to give me all my order. They said they would credit my account 1 week later and they did not credit my account I was still charged entire order amount made on line complaint and still nothing has been resolved