AC Barbeque at Westfield Century City Mall is a celebrity-owned BBQ restaurant by Robert Earl, Anthony Anderson, and Cedric The Entertainer. Serving authentic, slow-smoked barbecue with signature rubs, house-made sauces, and bold Southern flavors, AC Barbeque delivers a one-of-a-kind dining experience in the heart of Los Angeles.
To the Owners and Management of AC Barbecue,
I am writing to formally express my disappointment regarding my experience at your Century City location on May 15, 2026.
Unfortunately, both the food quality and customer service were unacceptable.
When I arrived, there was only one young woman working at the front counter, and she was clearly overwhelmed trying to juggle multiple responsibilities at once. While I want to acknowledge that she appeared to be doing her best under difficult circumstances, the larger issue was that several other employees were present but chose to walk away rather than assist her or acknowledge the growing line of customers forming behind me and my friend. Watching customers stand there ignored while staff avoided helping created a very unprofessional atmosphere.
To make matters worse, the food itself was extremely disappointing. I ordered banana pudding and fries, and both were a complete waste of my time and money. The quality did not meet even basic expectations, especially considering the prices being charged.
What should have been a quick and enjoyable visit turned into a frustrating experience from start to finish. Poor management, lack of teamwork among staff, and subpar food quality reflect badly on the establishment as a whole.
I strongly encourage ownership and management to take a serious look at staffing, customer service standards, and food quality control. No customer should leave feeling ignored, frustrated, and regretful for spending their money at your restaurant.
At this point, I cannot recommend AC Barbecue to others and would personally advise people to avoid eating here unless major improvements are made.
GC
Gary Carrington
6 days ago
5.0
Great food and service...in Century City. Welcome to the cookout!
NF
Nikki F
May 8, 2026
5.0
⭐⭐⭐⭐⭐
AC BBQ did not come to play. We had the St. Louis rib sandwich, baked beans, brown butter lemon pepper wings, fries, and sweet tea. Everything hit! The food was so good. I forgot I was at the mall and started looking for somebody’s backyard. 😂 10/10. Bring an appetite and stretchy pants. FYI: Located in the food court (behind Shake Shack) with plenty of indoor/outdoor seating.
VP
Violetta Price
May 6, 2026
1.0
Awful. It was one and done for me. I was really disappointed. And I absolutely love Anthony and Cedi. LA native so I wanted to support. Not again.
AS
Aye See
Apr 17, 2026
1.0
This place just isn’t it. The burnt ends were very dry and barely had any flavor. The mac and cheese topped with burnt ends doesn’t work—the textures and flavors don’t come together. I’d rather have the mac and cheese on its own. The wings were a bit rubbery, and the flavor was just average. The banana pudding was also disappointing; it needed more layers, especially Nilla wafers, to feel complete. We spent $60 and it wasn’t worth it at all.
AC Barbeque serves authentic, slow-smoked barbecue with signature rubs, house-made sauces, and bold Southern flavors.
Where is AC Barbeque located?
AC Barbeque is located at 10250 Santa Monica Boulevard, Westfield Mall Food Court, Los Angeles, CA 90067.
What are the operating hours of AC Barbeque?
AC Barbeque is open Monday to Thursday from 10:00 AM to 9:00 PM, Friday and Saturday from 10:00 AM to 10:00 PM, and Sunday from 11:00 AM to 8:00 PM.
Does AC Barbeque offer delivery or pickup services?
Yes, AC Barbeque offers in-store pickup, delivery, same-day delivery, and no-contact delivery options.
Can I order AC Barbeque's food online?
Yes, you can order online through their website or the featured order page at https://acbarbeque.olo.com/search.
Is AC Barbeque family-friendly and suitable for children?
Yes, AC Barbeque welcomes families and children and offers a children's menu.
Does AC Barbeque have wheelchair accessible facilities?
Yes, AC Barbeque has wheelchair accessible entrance, parking, seating, and restrooms to accommodate guests with disabilities.
What nearby shopping options are available around AC Barbeque?
Nearby shopping options include TAG Heuer watch store, Century City Center Shopping Center, Macy's department store, H&M, Allbirds, Pandora, and Bloomingdale's among others in Westfield Century City Mall.
Are there other dining options near AC Barbeque at Westfield Century City Mall?
Yes, nearby dining options include Bacio di Latte - Century City for desserts, Sweetgreen for salads, CAVA for Mediterranean cuisine, MidiCi for pizza, and Nordstrom Ebar Artisan Coffee for coffee and snacks.
How can nearby stores and services enhance the visit to AC Barbeque?
Visitors can enjoy shopping at stores like Under Armour Brand House, Alexandra_us, and Brooks Brothers or visit services like Xclusive Auto Spa for car wash, making a trip to Westfield Century City Mall convenient and enjoyable alongside dining at AC Barbeque.
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