The Arana Family, began firing up the grill for friends and relatives in Mexico back in 1998. With the help and support of Friends and Family they started catering events and parties. Eventually the desire for a better life and new opportunities led the Arana family to pack up and move to the United States in 2010. Once in the States the Arana family kept there passion for cooking and catering going. recipe that started in Grandma’s kitchen back in Mexico would continue to evolve and improve in its new surroundings. Eventually the Arana family (with strong support of satisfied customers) would open La Autentica Birrieria Lunch Truck in North Hollywood, California.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.