Brand Certified
El Pollo Loco
3.6(1472 reviews)
Certified by El Pollo Loco • May 17, 2026
Business Details
631 Long Beach Blvd, Long Beach, CA
90802, United States
Certified by El Pollo Loco • May 17, 2026
(562) 437-5689
Certified by El Pollo Loco • May 17, 2026
https://restaurants.elpolloloco.com/ca/long-beach/631-long-beach-blvd
Certified by El Pollo Loco • May 17, 2026
About
Certified by El Pollo Loco • May 17, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Long Beach,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Certified by El Pollo Loco • May 17, 2026
Hours
Certified by El Pollo Loco • May 17, 2026
Monday10:00 AM - 10:30 PM
Tuesday10:00 AM - 10:30 PM
Wednesday10:00 AM - 10:30 PM
Thursday10:00 AM - 10:30 PM
Friday10:00 AM - 10:30 PM
Saturday10:00 AM - 10:00 PM
Sunday10:30 AM - 10:00 PM
Reviews
3.6
1,472 reviews
5 stars
626
4 stars
294
3 stars
186
2 stars
83
1 star
283
- AMA MMay 8, 20262.0During my recent visit to this El Pollo Loco location in Long Beach, several issues stood out that detracted from the overall dining experience. The chicken thighs did not appear to be freshly cooked; they lacked the expected warmth, texture, and juiciness, and the portions themselves seemed noticeably smaller and less meaty than usual.
- FGFrank GarciaMay 6, 20261.0Very disappointed with the service at El Pollo Loco today. I went through the drive thru, got my order, and when I got home I realized they didn’t include any napkins at all. It may seem small, but basic things like napkins should always be checked before handing out an order, especially for drive thru customers. Customer service and attention to detail definitely need improvement
- JGJonathan GarciaMay 5, 20261.0Valeria was extremely rude and confusing. She needs to learn how to listen and not slam the window at costumer.
- JGJustin GarciaApr 28, 20263.0This location has its pros and con's. But if graded by staff and service? Then this spot is on point. Maybe just get it to go. Atmosphere can be an issue depending on time you go. But staff cannot control that.
- CPChris PrimeApr 7, 20261.0Come here all the time I dont know why unless you have them cook fresh and watch there sneaky selves because if you ask for fresh chicken they get attitude and say the soggy chicken they leave in a door is fresh its not. My chicken was inedible corporate needs to do something yall selling bs. And terrible service for the most part and half of the people dont understand what im saying. Shame
Frequently Asked Questions About El Pollo Loco
What are the regular operating hours of El Pollo Loco in Long Beach, CA?
El Pollo Loco in Long Beach is open Monday through Friday from 10:00 AM to 10:30 PM, Saturday from 10:00 AM to 10:00 PM, and Sunday from 10:30 AM to 10:00 PM.
Does El Pollo Loco in Long Beach offer delivery services?
Yes, El Pollo Loco offers delivery services at this location.
Which payment methods are accepted at El Pollo Loco in Long Beach?
They accept American Express, Discover, and Visa credit cards.
How is the chicken prepared at El Pollo Loco?
El Pollo Loco's chicken is marinated with a special recipe of herbs, spices, fruit juices, and garlic, then fire-grilled on signature open-flame grills and hand cut into entrees.
Does El Pollo Loco in Long Beach offer catering services?
Yes, catering services are available at this location.
Is there free Wi-Fi available at El Pollo Loco in Long Beach?
Yes, free Wi-Fi is provided for customers.
Where is El Pollo Loco located in Long Beach?
El Pollo Loco is located at 631 Long Beach Blvd, Long Beach, CA 90802, USA.
What public transit options are near El Pollo Loco?
Customers can use the Metro Rail - 5th Street Station (A) or LBC Amtrak station, both conveniently located nearby for easy access to El Pollo Loco.
What other dining options are near El Pollo Loco?
Nearby dining options include JJ Italian Deli for sandwiches and Italian cuisine, The Spoon Bistro for Thai food, and Denny's for American breakfast and brunch.
Are there entertainment or shopping spots close to El Pollo Loco?
Yes, customers can visit The Garage Theatre and The Found Theatre for performances, or shop at Emma's Daughter Boutique and New hera wholesales retail y mayoreo nearby.
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