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El Pollo Loco

3.6
(1472 reviews)

Business Details

631 Long Beach Blvd, Long Beach, CA
90802, United States
(562) 437-5689

About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Long Beach,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

  • DeliveryAvailable
  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available

Location

El Pollo Loco
631 Long Beach Blvd, Long Beach, CA
90802, United States

Hours

Monday10:00 AM - 10:30 PM
Tuesday10:00 AM - 10:30 PM
Wednesday10:00 AM - 10:30 PM
Thursday10:00 AM - 10:30 PM
Friday10:00 AM - 10:30 PM
Saturday10:00 AM - 10:00 PM
Sunday10:30 AM - 10:00 PM

Reviews

3.6
1,472 reviews
5 stars
626
4 stars
294
3 stars
186
2 stars
83
1 star
283
  • AM
    A M
    May 8, 2026
    2.0
    During my recent visit to this El Pollo Loco location in Long Beach, several issues stood out that detracted from the overall dining experience. The chicken thighs did not appear to be freshly cooked; they lacked the expected warmth, texture, and juiciness, and the portions themselves seemed noticeably smaller and less meaty than usual.
  • FG
    Frank Garcia
    May 6, 2026
    1.0
    Very disappointed with the service at El Pollo Loco today. I went through the drive thru, got my order, and when I got home I realized they didn’t include any napkins at all. It may seem small, but basic things like napkins should always be checked before handing out an order, especially for drive thru customers. Customer service and attention to detail definitely need improvement
  • JG
    Jonathan Garcia
    May 5, 2026
    1.0
    Valeria was extremely rude and confusing. She needs to learn how to listen and not slam the window at costumer.
  • JG
    Justin Garcia
    Apr 28, 2026
    3.0
    This location has its pros and con's. But if graded by staff and service? Then this spot is on point. Maybe just get it to go. Atmosphere can be an issue depending on time you go. But staff cannot control that.
  • CP
    Chris Prime
    Apr 7, 2026
    1.0
    Come here all the time I dont know why unless you have them cook fresh and watch there sneaky selves because if you ask for fresh chicken they get attitude and say the soggy chicken they leave in a door is fresh its not. My chicken was inedible corporate needs to do something yall selling bs. And terrible service for the most part and half of the people dont understand what im saying. Shame

Frequently Asked Questions About El Pollo Loco

What are the regular operating hours of El Pollo Loco in Long Beach, CA?

El Pollo Loco in Long Beach is open Monday through Friday from 10:00 AM to 10:30 PM, Saturday from 10:00 AM to 10:00 PM, and Sunday from 10:30 AM to 10:00 PM.

Does El Pollo Loco in Long Beach offer delivery services?

Yes, El Pollo Loco offers delivery services at this location.

Brand Certified Facts from El Pollo Loco

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Certified May 17, 2026Yext Knowledge Graph
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