El Pollo Loco

Reviews

• JN

  john nolan

  1 day ago
  3.0
  Tortillas were cold
• CC

  CC C

  Jun 29, 2026
  1.0
  I lament coming here every time bc there’s a 50/50 chance I get sick from their food, but sometimes I just have a craving for their tostada. Today was another day I decided to chance it, parked my car and got out for literally 5 seconds to let my dog take a break before going through the drive thru. An employee, possibly the manager, comes out while she’s on the phone to tell me parking is for customers. Immediately lost my appetite because the tight policing and attitude was definitely bc I was a POC in this neighborhood. Place is literally chasing away its customers from its diarrhea food. It’s actually quite funny. Won’t come back again.
• LN

  Lexie Nguyen

  Jun 10, 2026
  5.0
  We come here often and it’s always a lifesaver when we’re tired and need food. Everyone is always working so hard and super friendly + great service overall. Really appreciate them. We just went again and Alonso was so helpful, quick, and got our large order together flawlessly with a smile on his face. Thank you 🙏🏻
• AM

  A m

  May 4, 2026
  5.0
  Always great so so good
• AD

  Afton Diez

  Feb 24, 2026
  1.0
  If I could give negative stars, I absolutely would. My 75-year-old parents parked in a handicap space with their legally issued handicap placard clearly displayed. Within one hour — almost to the minute — their vehicle was towed. They did not see any clearly visible indication that the space was considered “private property,” and nothing about the situation justified such an aggressive and immediate tow. Towing elderly, disabled individuals who are properly displaying a handicap placard is not just bad business — it is predatory. The speed at which the tow occurred strongly suggests this is not about parking enforcement, but about generating towing revenue. This feels like a deliberate setup targeting vulnerable people who may not notice small or poorly placed signage. Shame on you for treating elderly, disabled individuals this way.