While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Long Beach, CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
todo malo, caro y horrible. Los churros parecen que estan fritos desde hace 1 mes y calentsdos en el micro. Jamas en mi vida volveré
YP
Yulisa Palacios
Sep 22, 2026
1.0
Muy mal servicio si no quieren hacer nada todo de mala gana y la calidad fatal
VB
Vlada Bohorodska
Sep 21, 2026
1.0
Absolutely HORRIBLE customer service! If I could give this place 0 stars, I absolutely would.
The manager Esmeralda should not be working with customers or dealing with people in general. Her attitude was extremely rude, disrespectful, and completely unacceptable. Management should seriously reconsider whether someone with this kind of attitude is appropriate for a customer-facing position.
M1
misha 12
Sep 21, 2026
1.0
The manager performs terribly and is rude to clients.
BR
Bryan Rosa
Sep 19, 2026
1.0
Nice place inside new restaurant. But the most importantly they take forever to serve your food. I've been waiting now over 20 mins to get family meal.
Waste of time
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