Story Coffee is a specialty coffee shop in downtown Livermore serving espresso drinks, house-made cold brew, Liege waffles, and creative seasonal offerings. We’re known for genuine hospitality and quality craft coffee — a local favorite in the Livermore Valley and Tri-Valley community. Whether you’re grabbing your morning cup, settling in to work, or exploring Livermore wine country, Story Coffee is your neighborhood spot. Now expanding to a second location at Blacksmith Square!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.