Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
I’ve had multiple issues at this McDonald’s location, but this last experience was the most frustrating because of how it was handled by management.
I placed a mobile curbside order, waited much longer than expected, and ended up going inside to pick it up. When I got home, I realized items were missing—a hotcake and the toppings for my oatmeal. I called the store and was told I had to come back, which is already inconvenient when the mistake wasn’t mine.
When I returned, I dealt with the manager, Margarita Diaz, and her response was completely unprofessional. Instead of apologizing or taking accountability, she questioned me and implied that I had taken the missing item myself. That kind of accusation is unacceptable and disrespectful.
What’s worse is that this isn’t the first time I’ve seen or experienced this kind of behavior from her. She consistently comes across as rude and dismissive toward customers, which reflects very poorly on the store. Management should be setting an example of good customer service, not making situations worse.
I did get a refund, but the experience itself was enough to make me reconsider coming back. This location seriously needs to address professionalism and customer service, especially at the management level.
CM
Ciro Michael
Mar 15, 2026
1.0
Tyler the "manager" is super rude. Computers won't work correctly so it's required to order on them but then go to the counter and pay. Extra steps for no reason at all. Tyler's attitude was "I don't care not my problem.". Not exactly how you should represent your company.
SJ
Shawnie Jordan
Feb 28, 2026
5.0
😎😎😎😎😎😎😎
GS
gurpreet singh
Dec 17, 2025
1.0
I order here the ladies in the morning are rude and don’t know how to talk ignore the customer worst mc
What are the regular opening hours for McDonald's in Lincoln, CA?
McDonald's in Lincoln, CA is typically open daily from 5:00 AM to 10:00 PM.
Does this McDonald's location offer delivery services?
Yes, delivery is available daily from 5:00 AM to 10:45 PM, with extended hours on Friday and Saturday.
Can I use the drive-thru at this McDonald's? What are its hours?
Yes, the drive-thru is open daily from 5:00 AM to 11:00 PM, extending to 12:30 AM on Fridays and Saturdays.
What types of payment does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What are the available service options at this McDonald's?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Is there a mobile app I can use to order from McDonald's?
Yes, you can order using the McDonald's app available on both the Apple App Store and Google Play Store.
How can I order McDonald's for delivery online?
You can order online through their delivery website at https://mcdonalds.order.online/business/-5579 or via https://mcdonalds.smart.link/mjuu1ggdi.
What nearby places can I visit if I want to shop for flowers and gifts?
Nearby flower and gift shops include Healing Lotus Crystals, The Hen House, Lincoln Florist and Gifts, Rustic Crown Market, Bless Your Heart Market, and Maggie May's Vintage Treasures.
Are there any nearby bakeries or dessert spots close to this McDonald's?
Yes, nearby bakeries and dessert spots include Crumb Bakeshop, Country Harvest, and Grandma Hedge Cookies.
If I want to get a haircut or beauty treatment near McDonald's, where can I go?
Nearby beauty and grooming options include Lincoln City Barber Shop, Beauty Vault Salon, and Lovely Nails.
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