CAVA

Reviews

• KA

  Kevin Aviles

  3 days ago
  5.0
  This location is wonderful. All the workers are very nice & helpful. The atmosphere is great & the food is amazing, will definitely be back !
• HH

  Harlow Hardin

  3 days ago
  5.0
  I had such a great experience at CAVA! Julia was incredibly sweet, welcoming, and helpful. She had such a positive attitude and made my visit even better. She was so kind and friendly, and I really appreciated her great customer service!
• JH

  Jessica Hansen

  6 days ago
  5.0
  I had a wonderful experience with the manager Jessica. I was sadly disappointed that cava has changed their chicken recipe to be more spicy, she went above and beyond to make my meal right and I am so grateful. Will come back thanks to her. Thank you! Unfortunately at the end of the day this location does need to good cleaning at the tables.
• MA

  Mehran Abolfathi

  Aug 22, 2026
  1.0
  Very disappointing experience — poor food quality, cleanliness, and customer service Today Saturday August 22, 2026 at 12:30 PM, we had lunch at this CAVA location in Laguna Niguel today with my wife and our 7-year-old son, and unfortunately, the experience was awful. There appeared to be plenty of employees working, but the food in the display trays was extremely dry and unappetizing. Several of the trays were also nearly empty or completely empty, with no effort being made to refill them while customers were waiting. The customer service was equally disappointing. The attitude of the staff was not welcoming, and the overall experience felt like no one really cared about the customers. But the worst part was the cleanliness of the dining area. Virtually all of the tables were filthy. There were also several benches that appeared to have been walked on repeatedly, with a thick layer of dirt and residue covering them. Unfortunately, I sat on one of the benches without realizing how dirty it was. I was wearing shorts, and the residue got all over my legs. I literally had to go home and take a shower afterward. I asked to speak with the store manager and explained everything to her, including showing her the condition of the tables and benches. Her response was extremely disappointing. She showed little to no concern, did not appear interested in addressing the issues, and simply walked away. I took several photos of the conditions and am attaching them to this review so customers can see for themselves. CAVA is supposed to be a place where you can get fresh, healthy food in a clean environment. Unfortunately, based on our experience today, this location fell far short on food quality, cleanliness, and customer service. I hope CAVA management takes this seriously and addresses these issues with the store.
• RW

  Rod Weeks

  Aug 18, 2026
  5.0
  Ok, review # 2. Sophie, Ethan again with great service! Came in again and it’s equally as good with a whole different staff, made sure I got fresh salmon, and offered a drink while I waited for them to make it. WOW! Mark you run this place well. Leah OMG where did you find her? Awesome service, something you don’t see much of right now. Greeting with a smile - educates you on the recipe’s moves with speed and efficiency!!! I’ll be back because of her and the salads!!!!

Frequently Asked Questions About CAVA