Brand Certified
El Pollo Loco
3.8(455 reviews)
Certified by El Pollo Loco • Jul 26, 2026
Business Details
25371 Alicia Pkwy, Laguna Hills, CA
92653, United States
Certified by El Pollo Loco • Jul 26, 2026
(949) 460-9379
Certified by El Pollo Loco • Jul 26, 2026
https://restaurants.elpolloloco.com/ca/laguna-hills/25371-alicia-pkwy
Certified by El Pollo Loco • Jul 26, 2026
About
Certified by El Pollo Loco • Jul 26, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Laguna Hills, CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiAvailable
Location
Certified by El Pollo Loco • Jul 26, 2026
Hours
Certified by El Pollo Loco • Jul 26, 2026
Monday9:30 AM - 10:00 PM
Tuesday9:30 AM - 10:00 PM
Wednesday9:30 AM - 10:00 PM
Thursday9:30 AM - 10:00 PM
Friday9:30 AM - 10:00 PM
Saturday10:00 AM - 9:30 PM
Sunday10:00 AM - 9:30 PM
Reviews
3.8
455 reviews
5 stars
224
4 stars
92
3 stars
41
2 stars
25
1 star
73
- PBPaul BJul 7, 20264.0The staff here does a good job of keeping the place clean and customer service is friendly. The food here is always excellent. We love the consistency of the delicious grilled chicken. If you download the El Pollo Loco app there's some great rewards and the discounted offers make a big difference when being able to eat out.
- DPDavid PakJun 14, 20265.0I usually don’t leave fast food reviews but this location is the best. I have one closer to my house but I come here because the service is awesome, people are actually friendly and welcoming.
- JLJeypee LizMay 25, 20261.0Health and Safety Codes: Delivery drivers are not employees of the restaurant and lack the necessary food-handler certifications required by local county health departments to prepare or interact with unsealed food and beverages. -For drivers: Cancel or Contact Support: You are legally within your rights to cancel the pickup or contact driver support to report the non-compliant store. File a Complaint: If a specific establishment repeatedly demands this, you can report the restaurant to your local Orange County Health Care Agency for a food safety violation.
- HGhenry GuevaraMay 23, 20261.0They messed up my orders did NOT give me my drinks and the I asked for them and they wanted to give me a 12 dólar fee by for the worse place I ate at
- AGAlexandra GonzalezMay 19, 20265.0This is the only pollo loco I ever come to the service here is exceptional and the food is even better ! I always feel welcome here and very well taken care of
Frequently Asked Questions About El Pollo Loco
What are the opening hours of El Pollo Loco in Laguna Hills, CA?
El Pollo Loco in Laguna Hills is open Monday to Friday from 9:30 AM to 10:00 PM, Saturday from 10:00 AM to 10:00 PM, and Sunday from 10:00 AM to 10:00 PM.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Discover, and Visa credit cards.
Does El Pollo Loco offer delivery and catering services?
Yes, El Pollo Loco offers delivery and catering services for their customers.
Can I order El Pollo Loco food online or through an app?
Yes, you can order online via their website or through the El Pollo Loco app, available on the Apple App Store.
What kind of food does El Pollo Loco serve?
El Pollo Loco specializes in authentic Mexican food featuring fire-grilled whole chickens marinated in herbs, spices, fruit juices, and garlic, along with handmade guacamole, salsas, and dressings.
Does El Pollo Loco have free Wi-Fi available?
Yes, El Pollo Loco offers free Wi-Fi to its customers.
Where is El Pollo Loco located?
El Pollo Loco is located at 25371 Alicia Parkway, Laguna Hills, CA 92653, USA.
Are there other dining options near El Pollo Loco?
Nearby dining options include Kinsushilagunahills (Japanese/Sushi restaurant), Mintrestaurant (Middle Eastern fast food), and You & I Sushi.
What services can I find near El Pollo Loco if I want to combine my visit with wellness or beauty treatments?
Nearby wellness and beauty services include Revival Wellness (massage and spa), Unbooked Ambers Beauty and Threading, Laguna Hills Hair Salon, and Amber's Threading & Beauty spa.
Are there convenient stores or places to shop near El Pollo Loco for quick errands?
Yes, 7-Eleven convenience store and liquor store, Mercado Corona grocery store, and Antojitos Latinos Market are nearby for your quick shopping or errands.
Brand Certified Facts from El Pollo Loco
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