El Pollo Loco

Reviews

• SM

  Sonni Massey

  5 days ago
  2.0
  Customer service is terrible. They ignore you until you say something. They dont want to help you at the cash register. Tell you to use the kiosk. They dont have good retention of employees either. Food is good though. I've always liked Pollo Loco and will go to other ones. Do not recommend La Quinta one.
• LO

  Lupita Ornelasu

  Aug 29, 2026
  5.0
  Me encantó el servicio la comida y la amabilidad que tiene las personas
• JS

  Jilious kck IT Sípés

  Aug 3, 2026
  5.0
  New chicken with street Corn Quesadilla was hands down fabulously the most tasty fast food treat of the day!!! Most definitely will be going back and ordering it again!! But downfall the damn thing cost almost $10.0/ that's just ridiculous!!!¡¡¡ Please add some discounts or coupons pretty 🥺 please! Much love J¡|¡Øܧ
• AM

  Audrica McPeters

  Jul 19, 2026
  4.0
  The one in La Quinta is better then Indio ..
• AA

  Aaron

  Jul 15, 2026
  2.0
  The food is good when they actually get the order right. I work nearby and come here when I want something healthier than an In n out burger, but almost every visit there’s an issue. They either take forever, forget my drink or salsas at the drive-thru, or get they just order wrong. This time I ordered two crispy chicken tacos, but instead of telling me they were out, they gave me four cold chicken soft tacos without saying anything. Sure, it was more food, but I came for the crispy tacos. At this point, I almost expect missing items, cold food, or an incorrect order whenever I come here. This location has a lot to improve. The Indio location isn’t much better, but I’ve never had an issue at the Palm Springs location.