El Pollo Loco

Reviews

• JS

  Jilian k. Sipe

  Aug 3, 2026
  5.0
  New chicken with street Corn Quesadilla was hands down fabulously the most tasty fast food treat of the day!!! Most definitely will be going back and ordering it again!! But downfall the damn thing cost almost $10.0/ that's just ridiculous!!!¡¡¡ Please add some discounts or coupons pretty 🥺 please! Much love J¡|¡Øܧ
• AA

  Aaron

  Jul 15, 2026
  2.0
  The food is good when they actually get the order right. I work nearby and come here when I want something healthier than an In n out burger, but almost every visit there’s an issue. They either take forever, forget my drink or salsas at the drive-thru, or get they just order wrong. This time I ordered two crispy chicken tacos, but instead of telling me they were out, they gave me four cold chicken soft tacos without saying anything. Sure, it was more food, but I came for the crispy tacos. At this point, I almost expect missing items, cold food, or an incorrect order whenever I come here. This location has a lot to improve. The Indio location isn’t much better, but I’ve never had an issue at the Palm Springs location.
• LL

  Lican

  Jul 13, 2026
  1.0
  Cheep owner. Extremely understaffed. Took more than 30 minutes to get foods and the workers don’t care.
• JM

  Jorge Moreno

  Jul 12, 2026
  1.0
  The assistant manager was very rude, they ran out of chicken, had to wait 45min for the food plus put up with the managers poor attitude. Got the ordered mixed up after 45min, I went back to get the correct ordered and she blamed the cook :(
• CR

  C RW

  Jul 2, 2026
  1.0
  Do not get quesadillas you’ll get a cold tortilla with hardly any cheese or chicken. Order the salsa verde “quesadilla” it was horrible. Should had gone to Chipotle instead, you get for what you pay. The lady at the register obviously hated her job, rolling her eyes, sucking her teeth saying omg!!! annoyed that an elderly customer asked her for extra sauce. Regret choosing to go eat during our lunch at pollo loco.