Chipotle Mexican Grill

Reviews

• PG

  Phillip Greenbaum

  Apr 19, 2026
  3.0
  Can’t handle a rush.
• KB

  Kenneth Brady

  Apr 8, 2026
  1.0
  Line of 10 customers walks in as the only employee (of 5 or 6) walks away from assembling orders, leaving no one to take care of customers. No wonder this chain is going bankrupt. Did Bain Capital start running it?
• CF

  Cubs Fan

  Mar 15, 2026
  2.0
  hi, i usually eat here pretty often, and it’s really inconsistent. the food is good, but sometimes the portions that i ask for are way off. also i found hair in my food so…
• JW

  JO WI

  Mar 8, 2026
  3.0
  It's Chipotle so you can't go wrong unless the meat and veggies are spoiled. You choose how you want your burrito or bowl done. The place needed some cleaning. Maybe they were short staffed but the dining area had trash and food trash and utensils from previous diners. I had to sanitize my own table with my antibacterial wipes. The customer service was actually great! The guys up front at the register and prepping the food were very friendly and helpful. Parking sucks if you happen to come when it's busy. They say there is a courtesy valet but why valet when you can just park and go in.
• CD

  carl dinger

  Mar 4, 2026
  1.0
  Here’s a shorter, more natural-sounding version that still hits all your main points and feels like something you’d actually write: I keep coming back to this place thinking it’ll be different, but it’s the same mess every time. Right when they open or in the middle of a rush, there’s only one person up front doing everything—taking orders, making food, running the register, bagging it up—while I see 8–10 other people just hanging out or messing around in the back. It’s ridiculous and makes no sense. Because of that, the line moves super slow, even for simple stuff, and the one worker looks stressed and rushed the whole time. Trash is always overflowing, counters are a mess—it’s sloppy every single visit, no matter the day or time. I already left a bad Yelp review, but I’m posting here too because it’s that consistently awful. The food’s okay when you finally get it, but the service is straight garbage thanks to terrible management. Until they actually staff the front properly, go to Glendale location or somewhere else—you’ll just end up waiting forever for no reason.

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