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McDonald's

3.6
(1,625 reviews)

Business Details

5445 Alton Parkway, Irvine, CA
92614, United States
(949) 551-4700
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5445 Alton Parkway, Irvine, CA
92614, United States

Hours

Monday7:00 AM - 10:00 PM
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
Thursday7:00 AM - 10:00 PM
Friday7:00 AM - 10:00 PM
Saturday7:00 AM - 10:00 PM
Sunday7:00 AM - 10:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 5445 Alton Parkway in Irvine, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.6
1,625 reviews
5 stars
693
4 stars
342
3 stars
204
2 stars
85
1 star
301
  • PO
    Parker Ortega
    1 day ago
    1.0
    Waited 20 minutes for a Medium fry and a frozen coke in restaurant. 0 people at the front counter, multiple other guests asking me "How long have you been waiting?"
  • RG
    Ramazan Gokce
    3 days ago
    1.0
    The staff are truly very rude—they are extremely rude to both customers and the couriers trying to do their jobs. It is honestly a terrible place.
  • YY
    YooItzNotTj
    Aug 5, 2026
    1.0
    I am extremely disappointed with my experience at this restaurant. From the moment I walked in, the environment felt unsanitary and poorly maintained. I noticed roaches and other bugs in the dining area, which is completely unacceptable for any establishment serving food. Seeing insects around the restaurant immediately made me question the cleanliness of the kitchen and the safety of what was being served. To make matters worse, I found bugs around the food area, which is a serious health concern. Customers should never have to worry about whether their meal is contaminated or whether the restaurant is following basic sanitation standards. A restaurant has a responsibility to provide a clean, safe environment, and this experience fell far below that expectation. On top of the hygiene issues, the service was extremely slow. The food took far too long to arrive, and the wait only made the experience more frustrating. Waiting for a meal is one thing, but waiting that long while surrounded by an unsanitary environment made the entire visit uncomfortable. Overall, this was one of the worst dining experiences I’ve had. The combination of insects, poor cleanliness, and unacceptable wait times shows a serious lack of attention to customers and food safety. Management needs to address these issues immediately because no one should pay for a meal and be treated to conditions like this.
  • GC
    Guu Chan
    Jul 28, 2026
    1.0
    Terrible service. Rude employees. Made one of the ice cream cones I ordered really tall and thin and messed up. Promised me a certain happy meal toy and then gave me a different one. When I went back to the counter to ask about it they immediately said no exchanges. And I said that the lady promised me a different toy and another employee says no we don't do that. I asked the speak to the lady and they both said no you can't. We don't do exchange. Lady completely disappeared. Super rude. Will never return. Thanks for the bait and switch on the happy meal.
  • JJ
    James
    Jul 15, 2026
    1.0
    Wow. I bought a quarter pound burger and the patty still had the parchment paper attached to it. Threw out my food and contacted support and never received any contact from this store manager. Reached out to support again and got no response from the store manager…still waiting since April Thank you for taking the time to contact McDonald's Customer Service Center. Please know we take your comments very seriously. I will immediately notify the McDonald's regional office that oversees the restaurant you visited and request that someone contact you as soon as possible. Please be assured that your complete satisfaction is our top priority. Again, thank you for taking the time to contact McDonald's Customer Service Center. Sincerely, Marjorie McDonald’s Customer Care

Frequently Asked Questions About McDonald's

What are the general operating hours of this McDonald's location?

This McDonald's is generally open from 7:00 AM to 10:00 PM Monday and Thursday through Sunday, and 24 hours on Tuesday and Wednesday.

Is drive-thru service available at this McDonald's, and what are its hours?

Yes, the drive-thru is available 24/7 every day of the week at this McDonald's location.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 16, 2026Yext Knowledge Graph
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