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McDonald's

3.6
(754 reviews)

Business Details

3853 Portola Parkway, Irvine, CA
92620, United States
(714) 505-3300
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3853 Portola Parkway, Irvine, CA
92620, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday5:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 3853 Portola Parkway in Irvine, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.6
754 reviews
5 stars
315
4 stars
155
3 stars
103
2 stars
41
1 star
140
  • PC
    Pei-Ying Chai
    4 days ago
    4.0
    We appreciate the fresh food and convenient location offered by you. However, your service really needs improvements as mentioned in previous many reviews. We were being offered something and it turns out the kitchen apparently does not have it. I noticed that an old lady customer asked for refill of coffee and she said thank you to the service person who looked away and did not give any response. We do wish to see the improvement in your service next time. Thank you.
  • HR
    heyner ramirez
    Jun 28, 2026
    1.0
    La gran mayoría de los mcdonald's tienen muy mala atención al cliente realmente
  • AR
    Adrian Razo
    Jun 12, 2026
    4.0
    Clean place to heat
  • JJ
    JENNY
    Jun 5, 2026
    1.0
    Picked up a to-go order and was given someone else's bag by an employee named Brian. When I pointed out that it wasn't my order, instead of apologizing, he asked why I didn't check the name on the bag. Verifying orders is the staff's responsibility, not the customer's. Very disappointing customer service and attitude.
  • DC
    Doug Choi
    May 18, 2026
    4.0
    Great sandwiches but fries are never crispy. Food - For the past 4 years, I have been going to this location about once a week. I always order through the app and use the drive-thru. The boxed sandwiches (Big Mac, Filet-O-Fish, etc.) have always been perfect. They are neatly put together - picture perfect. The wrapped sandwiches (McDouble, cheeseburger, etc) are occassionaly sloppy with the buns misaligned or the ketchup on the outside. This is probably due to the wrapping process, and the sandwiches are otherwise fine. Staff - The staff is also very professional. For these past few years, there was never a mistake on my orders. To some, this may not seem significant, but I have had plenty of experiences at different stores where I realize that I am missing an item after I get home. That has never happened here. In fact, during the past year, I have began adding condiments (ketchup and extra BBQ sauce) to my app orders, and they provide those exactly. When I request 2 packs of ketchup, I actually get 2 rather than handful. Negative - There is one major downside to this store. Almost always, the fried food (fries and nuggets) are not crispy or fresh. McDonald's is famous for its fries. If that is what you are looking for, I would not recommend this location. The poor quality of the fries seems to result from a store practice, not an one-time mistake, because this is what I usually experience. Hope this review helps management and future customers.

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