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McDonald's

3.6
(747 reviews)

Business Details

3853 Portola Parkway, Irvine, CA
92620, United States
(714) 505-3300
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3853 Portola Parkway, Irvine, CA
92620, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday5:00 AM - 11:00 PM

Reviews

3.6
747 reviews
5 stars
312
4 stars
153
3 stars
103
2 stars
41
1 star
138
  • DC
    Doug Choi
    2 days ago
    4.0
    Great sandwiches but fries are never crispy. Food - For the past 4 years, I have been going to this location about once a week. I always order through the app and use the drive-thru. The boxed sandwiches (Big Mac, Filet-O-Fish, etc.) have always been perfect. They are neatly put together - picture perfect. The wrapped sandwiches (McDouble, cheeseburger, etc) are occassionaly sloppy with the buns misaligned or the ketchup on the outside. This is probably due to the wrapping process, and the sandwiches are otherwise fine. Staff - The staff is also very professional. For these past few years, there was never a mistake on my orders. To some, this may not seem significant, but I have had plenty of experiences at different stores where I realize that I am missing an item after I get home. That has never happened here. In fact, during the past year, I have began adding condiments (ketchup and extra BBQ sauce) to my app orders, and they provide those exactly. When I request 2 packs of ketchup, I actually get 2 rather than handful. Negative - There is one major downside to this store. Almost always, the fried food (fries and nuggets) are not crispy or fresh. McDonald's is famous for its fries. If that is what you are looking for, I would not recommend this location. The poor quality of the fries seems to result from a store practice, not an one-time mistake, because this is what I usually experience. Hope this review helps management and future customers.
  • LB
    LAWRENCE BARRAGAN
    3 days ago
    5.0
    Beautiful place, great service.
  • JA
    Jazmin Armenta
    May 11, 2026
    1.0
    If I could give this place a zero stars I would but unfortunately it does not allow it. Came to this location like any other paying customer but got nothing but a stuck up attitude starting at the ordering spot. Thought maybe it’s just me but nope just got progressively worse. That man with glasses that assisted me had poor customer service, got my order wrong and when I asked nicely if I can get it fixed the man got noticeably annoyed. If you don’t like your job just get another. Unfortunately I didn’t catch his name but it was the man with the glasses and earring at the drive through window.
  • KK
    Karim Khumush.
    May 4, 2026
    1.0
    1. Filthy place, floor and bathrooms 2. Always missing food from order, last night I took my food missing 20 chicken nuggets, I found out too late when I got home 3. When going drive thru, if they don't have your food ready they always ask you to park in front of the restaurant which is illegal to park there at the red fire lane, but I guess they have a deal with the police, or they don't want to walk 5ft more to parking spot
  • AW
    Austin Wagner
    Apr 16, 2026
    1.0
    They charge extra for substituting round egg for folded egg here , and their screen doesn't work so you have no idea what you're being charged for.

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