GRAND OPENING ON NOVEMBER 11th 2022. Izakaya Osen Irvine is a Japanese restaurant founded by Matsumoto Cho in July 2017. Izakaya refers to a Japanese restaurant that serves the type of alcohol and subsequent simple dishes. Izakaya Osen is different from ordinary restaurants in that it mainly serves alcoholic beverages imported from Japan. The dishes are all made to give local people a close taste of Japan with Matsumoto Cho’s recipe. We provide premium sushi/ sashimi, raw bar, and Japanese fusion dishes that are new, unique, and innovative to the culinary landscape of Silverlake. We look forward to servicing our diners and also being a part of the culinary landscape of Irvine.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.