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El Pollo Loco

4.3
(893 reviews)

Business Details

5501 Alton Pkwy, Irvine, CA
92618, United States
(949) 786-0445
https://restaurants.elpolloloco.com/ca/irvine/5501-alton-pkwy

About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Irvine,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Drive-throughAvailable

Location

El Pollo Loco
5501 Alton Pkwy, Irvine, CA
92618, United States

Hours

Monday9:30 AM - 11:00 PM
Tuesday9:30 AM - 11:00 PM
Wednesday9:30 AM - 11:00 PM
Thursday9:30 AM - 11:00 PM
Friday9:30 AM - 11:00 PM
Saturday10:00 AM - 11:00 PM
Sunday10:00 AM - 11:00 PM

Reviews

4.3
893 reviews
5 stars
565
4 stars
180
3 stars
69
2 stars
23
1 star
56
  • JO
    Jessica Oliver
    Sep 30, 2026
    4.0
    This place is one of the better fast food options in the area. Customer service is always great and quick. The food is significantly better quality than Chronic Tacos across the way. They do sometimes forget the salsa or miss something like a side of guac, so you may have to double check your order before taking it home. But overall great value for your money.
  • AS
    Arturo Solís
    Sep 26, 2026
    4.0
    Muy buena la ensalada y excelente la atención de Josselyn; muchas gracias, continúen así.
  • EO
    Eusebio Ortega
    Sep 24, 2026
    4.0
    Buena comida nomás que la señorita bárbara mitzellno me dió algo que le pedí y iso su cara pero todo bien gracias
  • BH
    Bryan Howard
    Sep 23, 2026
    1.0
    The manager, an older gentleman, was rude and unprofessional during our visit. We ordered two 16-piece meals, but both orders were short, so we did not receive everything we paid for. They also ran out of broccoli, which made the experience even more disappointing. Instead of handling the situation politely and trying to make things right, the manager made us feel unwelcome. Good customer service and accurate orders are basic expectations, especially when purchasing large meals. Based on the poor service, missing food, and manager’s attitude, we will not return.
  • OB
    Otto Barrios
    Sep 21, 2026
    4.0
    El clásico pollo rico, aunque las piezas son pequeñas

Brand Certified Facts from El Pollo Loco

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Certified October 11, 2026Yext Knowledge Graph
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