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El Pollo Loco

4.3
(868 reviews)

Business Details

5501 Alton Pkwy, Irvine, CA
92618, United States
(949) 786-0445
https://restaurants.elpolloloco.com/ca/irvine/5501-alton-pkwy

About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Irvine,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Drive-throughAvailable

Location

El Pollo Loco
5501 Alton Pkwy, Irvine, CA
92618, United States

Hours

Monday9:30 AM - 11:30 PM
Tuesday9:30 AM - 11:30 PM
Wednesday9:30 AM - 11:30 PM
Thursday9:30 AM - 11:30 PM
Friday9:30 AM - 11:30 PM
Saturday10:00 AM - 11:30 PM
Sunday10:00 AM - 11:30 PM

Reviews

4.3
868 reviews
5 stars
552
4 stars
175
3 stars
68
2 stars
22
1 star
51
  • CG
    carlos Garcia
    May 7, 2026
    1.0
    Won't be back here again the service is horrendous,The churro with no sugar or cinnamon just plain and soggy like if it had been fried this morning forgotten to be coated and been sitting under a heat lamp, and that's not even the worst part on multiple occasions I've ordered the double chicken tostada and multiple times it come with less chicken then if I were to get a single serving, the lack of attention is quite astonishing
  • TH
    tyler holmes
    May 1, 2026
    4.0
    The food is nice for the price but personally somehow I always get sick when I eat there even from when I was a child. I get sick from other locations too so I never eat here anymore.
  • JS
    john shults
    Mar 20, 2026
    4.0
    Crowded at lunch
  • DD
    Drew
    Feb 28, 2026
    5.0
    Elia was so friendly and nice. Excellent customer service. Food was great, no issues. Happy to come back again.
  • CG
    Copipsi gonsalez
    Feb 22, 2026
    3.0
    Employees should stay home if they are having a bad day. The lady at the drive thru was not in the best mood. First time here and made me not want to come back. Also they should let you know it will be a long wait before they charge you. Some people need to go places thats why we choose drive thru, we cant sit around and wait

Brand Certified Facts from El Pollo Loco

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Certified May 17, 2026Yext Knowledge Graph
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