I love dunkin but this has to be the worst one yet. The latte was so bad, I dont think we are coming here again.
Everything here is dirty, the tables, the floors, and even the food smells bad. I ordered an Egg and Cheese Muffin, and when I went to pick up my food, I asked for the receipt so I could do the survey . She told me, “We don’t have your receipt. Have a good day, sir.”
What terrible customer service and an extremely rude attitude she had.
I'm a diehard Dunkin fan, which is hard in a place run by Krispy Kremes. The haters would be right if they went to this location. It's unfortunately the worst Dunkin I've ever been to.
They frequently put the donuts in the same bag as sandwiches, and the frosting melts all over everything. The picture below was when one of my donuts lost more than half of its frosting over the receipt, and every napkin, because it was in the same bag as my WuW. This is in the span of about 10 minutes after leaving the drive through as well, so it was not hot enough or stale enough to lose that much frosting naturally.
The drinks are also super lackluster here. I usually get matcha since it's a little cleaner than coffee, and every single time it tastes watery and... warm? Like there's ice in it but it tastes warm, like the milk is warm, and today (Oct 2 2026) it tasted like they even mixed water into it? Is it melting rapidly? Again, it's 6am and I have the AC on, so my car is ice cold. Not sure why they use warm ice.
I love Dunkin and I feel awful leaving a review this bad but like. This is *bad*.
CO
Chris OConnell
Sep 27, 2026
Music was overwhelmingly loud. Was unable to get the attention of anyone who worked behind the counter to place my order. Ended up having to order from the digital machine. Was never even greeted and the coffee wasn’t that good.
MR
Miriam Mendez de Ramos
Sep 16, 2026
Not worth the money, portions are extremely small to be charged extra for them. I ordered an applefritter and some donuts, the applefritter was $.30 extra and I said yes because the are normally bigger then a regular donut. Oh hell no!!! It was smaller then the regular donut. Never go there again. Although the people were very nice.