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El Pollo Loco

4.3
(222 reviews)

Business Details

2429 Whipple Rd, Hayward, CA
94544, United States
(510) 244-0837
https://restaurants.elpolloloco.com/ca/hayward/2429-whipple-rd

About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Hayward, CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

  • Drive-throughAvailable

Location

El Pollo Loco
2429 Whipple Rd, Hayward, CA
94544, United States

Hours

Monday9:30 AM - 11:00 PM
Tuesday9:30 AM - 11:00 PM
Wednesday9:30 AM - 11:00 PM
Thursday9:30 AM - 11:00 PM
Friday9:30 AM - 11:00 PM
Saturday9:30 AM - 11:00 PM
Sunday9:30 AM - 11:00 PM

Reviews

4.3
222 reviews
5 stars
148
4 stars
35
3 stars
12
2 stars
9
1 star
18
  • MB
    Mya B
    Sep 22, 2026
    1.0
    It’s always something when I go to this location, so I will not be going back. The last time I went I got a chicken burrito and when I had had about a quarter left of the burrito there was something disgusting hard/crunchy throughout the rest of it. I felt like I was chewing into blended bones and cartilage. I also got a single chicken leg that looked fine until I pulled it all the way out and the other side looked like it was bit off. Very disappointing spending $21.60 just to almost vomit.
  • SR
    Steve Rabin
    Sep 11, 2026
    4.0
    Always good solid food
  • DM
    dina mejia
    Sep 5, 2026
    5.0
    Its the fiest Mexican chicken
  • AA
    Abiy Abera
    Aug 30, 2026
    5.0
    Thanks God Love this piggy 🐖 free restaurant.
  • JD
    Jane Dewitt
    Aug 1, 2026
    2.0
    I stopped by El Pollo Loco expecting a satisfying chicken meal. What arrived, however, left me staring at my plate in genuine disbelief. The fried chicken pieces were so unbelievably tiny that I honestly wondered if there had been some sort of mix-up in the kitchen. I wasn't convinced they were serving chicken at all. My first thought was, "Did they accidentally serve canary?" Unless I'm mistaken...perhaps "canary" is called *pollo* in Spanish? I've seen chicken wings. I've seen drumettes. I've even seen popcorn chicken. But these pieces looked like they had come from a bird that skipped every meal from birth. If there had been a magnifying glass included with the combo, I would have considered it a thoughtful touch. Finding the meat was like participating in an archaeological dig. There was plenty of breading, but the actual chicken required careful excavation. By the time I uncovered it, I felt like I deserved a certificate in paleontology. The flavor itself wasn't bad. The seasoning had a pleasant crunch and the coating was nicely crisp. Unfortunately, every bite ended just as it began. I spent more time wondering where the rest of the chicken had gone than actually eating it. Portion size matters. When you order fried chicken, you're expecting something that resembles...well...a chicken. Instead, I felt like I'd been introduced to the poultry equivalent of "travel size." I left the restaurant amused more than angry, but also still hungry. My meal raised more questions than it answered: * Was this the smallest chicken in recorded history? * Was it raised in a dollhouse? * Or was I unknowingly participating in a "Guess the Species" contest? Overall, if the goal was to make me laugh, mission accomplished. If the goal was to serve a filling fried chicken meal, I think the kitchen may want to locate a slightly larger bird next time. The seasoning was enjoyable, but the portion size left me wondering whether I had ordered fried chicken...or an endangered songbird's distant cousin.

Frequently Asked Questions About El Pollo Loco

What are the regular operating hours for El Pollo Loco in Hayward, CA?

El Pollo Loco in Hayward is open daily from 9:30 AM to 11:00 PM.

Can I order food for delivery from El Pollo Loco, and what are the delivery hours?

Yes, delivery is available every day from 9:30 AM to 11:00 PM.

Brand Certified Facts from El Pollo Loco

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Certified October 04, 2026Yext Knowledge Graph
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