While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Hacienda Heights,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
I only came for a physical gift card but the girl was so helpful and I think i fell in love!!! Makes me want to come back for food the next time ❤️
AR
Arcenio Zelaya Reyes
Jul 26, 2026
1.0
El servicio es pésimo...llegue alas 8 16 pague mi orden para comer adentro casi 20 minutos de espera por una tostada
Y cuando m dieron la orden m senté m dijeron q no podía comer adentro ...
El problema no es restaurante es la atención...
Soy truck driver m gusta mucho el pollo loco y como en muchos lugares pero de todos este es el peor ..
DS
Desiree Saenz
Jul 20, 2026
1.0
Thought I’d give this location another try but once again the rude service I got will never bring me back to this location
LM
Luis Medrano
Jul 7, 2026
1.0
Ordered online and was told my food was ready, 10 minutes later someone remembered I was here waiting. Worst service. There is another chicken place down the street.
MS
Max Sigwart
Jun 30, 2026
1.0
3 strikes and you’re out. Online order double chicken tostada and the chicken was burnt. Lettuce was not fresh. Some were browning already. Almost broke a tooth biting into the chicken. Not going here ever again. You lost a customer who will let his entire work know how horrible the quality was. Sad. What are the store managers doing? A: not their job of course.
What are the regular opening hours for El Pollo Loco in Hacienda Heights?
El Pollo Loco is open from 10:00 AM to 10:00 PM Monday through Saturday, and from 11:00 AM to 9:30 PM on Sundays.
Does El Pollo Loco offer delivery service?
Yes, El Pollo Loco provides delivery service to customers.
Can I order El Pollo Loco food through an app?
Yes, you can order El Pollo Loco via their app available on the Apple App Store or order online using their menu link.
What types of payments does El Pollo Loco accept?
El Pollo Loco accepts American Express, Discover, and Visa credit cards.
Where is El Pollo Loco located?
El Pollo Loco is located at 17182 Colima Rd, Hacienda Heights, CA 91745, United States.
What is the main phone number for El Pollo Loco in Hacienda Heights?
The main contact number is +1 626-912-8111.
Does El Pollo Loco offer catering or have a drive-through?
Yes, they provide catering services and have a drive-through available.
What can you tell me about nearby banks to El Pollo Loco?
Nearby banks include U.S. Bank, Mega Bank, and California Bank and Trust, which could be useful for customers needing financial services before or after dining.
Are there other fast food or Mexican restaurants near El Pollo Loco?
Yes, nearby options include Panda Express, Taco Bell, Cortez Nacho’s & Taquisa, and The Flame Broiler, offering various fast food and Asian cuisines close by.
What nearby places might customers visit before or after dining at El Pollo Loco?
Customers might explore shopping at Bixby Hacienda Plaza or enjoy bakery treats at 85C Bakery Cafe and Uncle Tetsu located close to El Pollo Loco.
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