Safeway

Reviews

• RP

  Ron Doc Perez

  Oct 7, 2026
  1.0
  Pharmacy, as a disabled veteran, senior citizen I scheduled an appointment for a flu and Covid vaccination. I arrived early checked in and provided my VA vaccination authorization for CVS and all Safeway pharmacy. I was told it was rejected, and was accused of providing misinformation. The information was VA verification for payment. After much back and forth I provided my medical card and was still denied. The head pharmacist was of no assistance and even accused me of being threatening., I am nearly 80 years old. This man is in his late 50’s and I am a threat because I responded that I had provided all required documentation as requested but continued to be disrespected. I received no assistance and was not able to even get the Free Flu Vaccination.
• DG

  David gandrud

  Sep 12, 2026
  1.0
  No comment
• SD

  Scott Decker

  Aug 24, 2026
  1.0
  My cashier was also helping selfserv line. Not fare for the cashier or customer. Poor scheduling. They need to go union
• RS

  richard stuart

  Aug 16, 2026
  3.0
  Just watch your receipt to make sure you get what's on sale with sale prices. Three days ago at the deli counter as the lady at what turkey was on sale cuz there's always a meat on sale she said oh nothing the roasted turkey was on sale for $9.99 not $16.99 a pound so that was a $7 profit they made plus the two the $6 from the things that we didn't get and $6 from the other day so there's like 25 bucks right there And I shop there every day almost so I just don't want to make a scene And be known as that person But 25 bucks is 25 bucks that's a lot of money.
• DM

  daveo macron

  Aug 12, 2026
  1.0
  Stunningly horrible customer service every single time I go there. Two of the mature, journeyman checkers are an absolute nightmare. "Marc" in particular is consistently the slowest, most inefficient cashier I have ever seen. There is no way he can be that bad unless its deliberate. He moves like a snail, he's distracted by everything around him, he seems befuddled by every transaction, its staggering! If you're third in his line, you're going to be there for at least fifteen minutes. There are others that are just as bad. Only the younger checkers seem to have any sense of urgency or respect for customer's time. And then there's the other senior workers who are always just standing around scowling and doing nothing. I've lived here my whole life and Guerneville Safeway is by far the worst supermarket in the county. Avoid this place at all costs if you can. It sucks! I wish I could do zero stars. PS- I would have just emailed the store but there system doesn't allow email, so here we are.

Frequently Asked Questions About Safeway