Brand Certified
El Pollo Loco
3.8(950 reviews)
Certified by El Pollo Loco • Jul 05, 2026
Business Details
200 E Orangethorpe Ave, Fullerton, CA
92832, United States
Certified by El Pollo Loco • Jul 05, 2026
(714) 526-4811
Certified by El Pollo Loco • Jul 05, 2026
https://restaurants.elpolloloco.com/ca/fullerton/200-e-orangethorpe-ave
Certified by El Pollo Loco • Jul 05, 2026
About
Certified by El Pollo Loco • Jul 05, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Fullerton, CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- Drive-throughAvailable
Location
Certified by El Pollo Loco • Jul 05, 2026
Hours
Certified by El Pollo Loco • Jul 05, 2026
Monday10:00 AM - 10:00 PM
Tuesday10:00 AM - 10:00 PM
Wednesday10:00 AM - 10:00 PM
Thursday10:00 AM - 10:00 PM
Friday10:00 AM - 10:00 PM
Saturday10:00 AM - 10:00 PM
Sunday10:00 AM - 10:00 PM
7/3/2026Closed
7/4/2026Closed
Reviews
3.8
950 reviews
5 stars
431
4 stars
219
3 stars
125
2 stars
59
1 star
116
- ECEunice CJun 11, 20261.0This was one of the worst experiences I've had at an El Pollo Loco. If I could, I wouldn't give this place any stars. The service was terrible from start to finish. I arrived before several other customers, yet I watched multiple people who came in after me receive their food first while I continued waiting. The atmosphere was also very uncomfortable. I felt unwelcome during my visit and couldn't shake the feeling that I was being treated differently. Staff and customers seemed to be staring at me, which made the experience even more unpleasant. To make matters worse, I had my entire order clearly written on a Post-it note. The employee, Ashley, took the note and used it to place my order, yet my order was still messed up. When a customer provides the order in writing, there should be very little room for mistakes. The food quality was just as disappointing as the service. The chicken was so rubbery and overcooked that my coworkers and I couldn't even finish our meal. We ended up wasting food because it simply wasn't enjoyable to eat. Management seriously needs to look into what is going on at this location. The long wait times, order inaccuracies, poor food quality, and overall customer experience reflect badly on the restaurant. Customers should be treated with respect, receive the correct order, and be served food that meets BASIC quality standards. Between the excessive wait, incorrect order, poor food quality, and uncomfortable experience, this visit was a complete disappointment. I will not be returning to this location and cannot recommend it to anyone looking for good service or quality food. What a nightmare!!
- DKDavid KravitzJun 4, 20265.0Filling comfort food.
- NSNOHEMI SIERRAMay 8, 20265.0Buen sabor, buen servicio y rápido
- FRFrederick RussiApr 14, 20263.0Very pricey for what you get.
- RRRicoApr 13, 20261.0This Restaurant is a franchise, owned by some. This place is more expensive because it's not a corporation. Don't come here. I won't be coming back. When you go to Pollo Loco ask if they're a corporation.
Frequently Asked Questions About El Pollo Loco
What are the opening hours of El Pollo Loco in Fullerton, CA?
El Pollo Loco is open every day from 10:00 AM to 10:00 PM.
Where is El Pollo Loco located in Fullerton?
El Pollo Loco is located at 200 E Orangethorpe Ave, Fullerton, CA 92832, US.
How can I order food from El Pollo Loco?
You can order food online through their menu at https://order.elpolloloco.com/menu/e-orangethorpe-ave-harbor-blvd or via the El Pollo Loco app available on the App Store.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Discover, and Visa cards.
Does El Pollo Loco offer catering and drive-through services?
Yes, El Pollo Loco in Fullerton offers both catering and a drive-through service for your convenience.
What type of cuisine does El Pollo Loco specialize in?
El Pollo Loco offers fresh, authentic Mexican food, specializing in fire-grilled chicken prepared with a special marinade and herbs.
How can nearby shopping at Orangefair Marketplace complement a visit to El Pollo Loco?
After enjoying a meal at El Pollo Loco, you can visit Orangefair Marketplace nearby for shopping and visiting the farmers market for fresh produce and unique goods.
Are there nearby dining options like Blaze Pizza if I want variety around El Pollo Loco?
Yes, Blaze Pizza is close by offering pizza and American fast food, providing an alternative dining option near El Pollo Loco.
What fitness facilities are near El Pollo Loco for a post-meal workout?
Chuze Fitness and UFC GYM are nearby gyms where you can work out after enjoying your meal at El Pollo Loco.
Which nearby coffee shops can I visit before or after dining at El Pollo Loco?
The Coffee Bean & Tea Leaf is a nearby cafe where you can grab coffee or tea before or after your meal at El Pollo Loco.
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