Brand Certified
El Pollo Loco
3.9(637 reviews)
Certified by El Pollo Loco • May 17, 2026
Business Details
501 N Placentia Ave, Fullerton, CA
92831, United States
Certified by El Pollo Loco • May 17, 2026
(714) 579-6523
Certified by El Pollo Loco • May 17, 2026
https://restaurants.elpolloloco.com/ca/fullerton/501-n-placentia-ave
Certified by El Pollo Loco • May 17, 2026
About
Certified by El Pollo Loco • May 17, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Fullerton,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Certified by El Pollo Loco • May 17, 2026
Hours
Certified by El Pollo Loco • May 17, 2026
Monday9:30 AM - 11:00 PM
Tuesday9:30 AM - 11:00 PM
Wednesday9:30 AM - 11:00 PM
Thursday9:30 AM - 11:00 PM
Friday9:30 AM - 11:00 PM
Saturday9:30 AM - 11:00 PM
Sunday9:30 AM - 11:00 PM
Reviews
3.9
637 reviews
5 stars
299
4 stars
175
3 stars
55
2 stars
31
1 star
77
- VCVincent CastañedaMay 2, 20265.0The Manager Michael is the best, and all employees are super friendly and great customer service!
- CFCheryl FresquezApr 23, 20262.0I ordered the double queso chicken bowl. There was more fat and skin than chicken. I was unaware they switched to dark meat in these bowls.i will no longer purchase.
- MTMaria TovarApr 10, 20262.0The drive thru takes Forever!!! They do not keep the line going.
- DEDawood EmadApr 2, 20261.0They lock the door early for dine in supposed to close 10:30 and they close the door at 10 plus the lady that work ahead have a really bad attitude worst service received out of the other store
- YAyicell andradeApr 1, 20261.0I’ve had multiple bad experiences at this location, and unfortunately it just keeps getting worse. The customer service is consistently terrible, and my orders are almost never correct. On more than one occasion, I’ve been given overcooked, burnt chicken, and once I even received spoiled salsa that ruined my entire meal. The staff shows very little care or professionalism, and the manager does not seem to handle issues effectively. It’s frustrating because this location is only 5 minutes away from me, but I’ve gotten to the point where I’d rather drive 25–30 minutes to another location just to avoid the hassle. To make things worse, they frequently run out of chicken—even an hour before closing—and don’t seem willing to prepare more. That’s unacceptable for a place that specializes in chicken. I would not recommend eating here.
Frequently Asked Questions About El Pollo Loco
What are the regular operating hours of El Pollo Loco in Fullerton?
El Pollo Loco is open Monday through Saturday from 9:30 AM to 11:00 PM, and on Sunday from 9:30 AM to 11:00 PM.
Does El Pollo Loco offer delivery or online ordering?
Yes, you can order online through their official order link or use the El Pollo Loco app available on the App Store for delivery and pickup options.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Discover, and Visa credit cards.
Where is El Pollo Loco located in Fullerton?
El Pollo Loco is located at 501 N Placentia Ave, Fullerton, CA 92831, United States.
What kind of cuisine does El Pollo Loco serve?
El Pollo Loco serves authentic Mexican cuisine with a focus on fire-grilled chicken and handmade fresh ingredients like guacamole and salsas.
Does El Pollo Loco offer catering services?
Yes, El Pollo Loco provides catering services for events and gatherings.
Is there free Wi-Fi available at El Pollo Loco?
Yes, free Wi-Fi is available for customers at El Pollo Loco.
Are there any nearby dining options close to El Pollo Loco?
Yes, nearby dining options include Sonic Drive-In Fullerton, In-N-Out Burger, Leadbelly's Barbecue, and Juicyladas Cantina, providing a variety of food choices around El Pollo Loco.
What nearby attractions can I visit before or after dining at El Pollo Loco?
You can visit Knott's Soak City Buena Park, which is a park and active life destination nearby, offering fun activities to enjoy before or after your meal.
How can nearby locations like ARCO or Sams Club be useful when visiting El Pollo Loco?
Nearby places like ARCO and Sams Club are convenient for fueling your vehicle or shopping, making it easy to combine errands with your visit to El Pollo Loco.
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