Vons

Reviews

• BP

  Brenda Poston

  3 days ago
  4.0
  I travel from Madera to Vons' Clovis and Fresno locations for the best selection of plant-based products i can't find near my home since Pak-n-Save left.
• JS

  Juan S

  May 5, 2026
  1.0
  I visited this store today after being a loyal customer for over 10 years and left extremely disappointed by the way I was treated at checkout. I was calmly waiting my turn with a basket full of items and had been polite throughout the interaction. The employee helping me, an older woman with grey hair and glasses, had been very warm and friendly with the customer in front of me. However, when it was my turn, the interaction immediately felt different. She came around the register and started taking items out of my basket herself. At first, I honestly thought she might have been closing the lane because I had never experienced that before. She then asked me, in a tone that came across as sarcastic and passive aggressive, whether I would also need help taking my items out to my car. I immediately apologized and explained that I did not realize customers were expected to remove the items from the basket themselves. In my experience shopping here, I normally leave the basket and place it back with the others after checkout. Despite my apology, the interaction continued to feel dismissive and disrespectful. What made the experience especially uncomfortable was the noticeable difference in how warmly the customer before me was treated compared to how I was spoken to. I felt singled out, embarrassed, and disrespected despite remaining calm throughout the interaction. I ultimately chose to leave my basket and all of my items behind and walk out instead of continuing the interaction. I would encourage management to review the checkout camera footage, as I believe it would clearly show the unprofessional tone and behavior displayed toward me. I understand customer service jobs can be stressful, but customers should still be treated respectfully and consistently. Unfortunately, after over a decade of shopping here, this experience was enough for me to decide I will not be returning.
• MB

  Mary Baker

  Apr 29, 2026
  5.0
  Found everything that I was looking for even items that were on sale.
• RS

  Robert Suehiro

  Apr 25, 2026
  5.0
  Fresh crispy fruits and vegetables. Quality meats and plenty of selections
• WS

  Window Scapes

  Apr 10, 2026
  5.0
  I really enjoy shopping at this Vons. The store is always clean and well-organized, making it easy to find everything on my list quickly. Their produce section is consistently fresh, and I especially love the selection at the deli counter for easy lunches. The staff is friendly and the checkout lines move pretty fast. Definitely recommend using their app for the digital coupons—it makes a big difference at checkout!

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