Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
I’m extremely disappointed with my experience ordering from McDonald’s through DoorDash. I placed my order TWICE, and both times the restaurant failed to make the food. The manager claimed they never received my order, which was completely untrue because I had multiple DoorDash drivers show up and wait for the food that was supposedly never there.
After waiting and dealing with multiple dashers, I still never received my order. This was nearly a $70 order, and the lack of communication, accountability, and customer service was unacceptable. If the restaurant couldn’t fulfill the order, they should have said so instead of wasting my time and the drivers’ time. Very frustrating experience.
SW
Sarah Winkleblech
May 9, 2026
1.0
They had balloons and my 1 year old accidentally took them down. My partner was trying to fix them and a very rude manager came out and yelled at my partner and ripped the balloons out of their hands. Didn’t ask or anything. You work in a customer service place. Show respect. She’s a baby.
EG
Evolution GTR
May 1, 2026
1.0
This is for the Management Team,
My order was incorrect and they forgot my syrup for my big breakfast . I called and talk to the manager that picked up the phone and she wont tell me her named which is very UNPROFESSIONAL. She asked why i am asking for manager. I told her it is due to my concern that they made a mistake on my order and also forgot my syrup. The employee's action is horrible and gave me bad customer service. I left to work without being able to eat breakfast which i paid. The manager won't even offer to accommodate their mistake. I always take my family to Mc Donald to enjoy the food. Therefore, I will stop supporting due to unprofessionalism and no action was taken to help me when I reached out for help.
RB
Rocky Barredo
Apr 22, 2026
2.0
I received my food cold and it looks like they just reheated the meat cause I asked for well done and it looks like it's burnt.The people in patient and didn't look happy being there it sucks that you have to pay for your kid to have a warm meal.But yet when you receive the food gets cold , especially the french fries , cold and hard
GG
GMAB
Apr 6, 2026
1.0
missed half my oders, takes 10minutes to get an employees attention. They look at you but will ignore and walk away when theres a long line of customers
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