WC
Wayne Cruver
Sep 28, 2026
Great delivery experience.
GA
Gloria Arellano
Sep 11, 2026
New-ish location i didn't know about before. Everything was so, so good; the food, the service, it was comfortable and relaxing. A great Dicicco's
Friendly service. Had the Italian flag combo and a regular combination plates. Both were very good
LM
Lisandro Mendoza
Sep 4, 2026
I usually give good reviews, but this time I cannot!
My family and I have been frequenting this restaurant on Shields/Armstrong for years. We usually dine in and have always received good service. However, this time, we decided to order to go.
To our dismay, we received a couple of entrees. One was to par, and the other portion size was so small that it looked like leftovers from our previous meal at the restaurant. I immediately called the restaurant as soon as I got home to report the issue.
I spoke to a representative who assured me that he would relay my message to the manager. However, I was put on hold and had to repeat the details of the problem. After another 9 minutes, the manager finally got back on the phone.
He spoke to the owner, who offered to credit me $5 on my next visit. I was skeptical and thought it was a joke. I had already given that amount as a tip and was charged a service fee on top of tax and tip.
I was deeply disappointed in how the situation was handled. The manager’s response was dismissive and unhelpful. He simply said, “You got small portion, too bad, too sad!” It was as if he didn’t care about my experience or the inconvenience I had caused.
Overall, I am disappointed with how the situation was handled. The manager’s response was dismissive and unhelpful, suggesting that the small portion was simply an unfortunate oversight. I feel that the restaurant should have taken more responsibility for providing a satisfactory dining experience.
Ordered a Scarface today and was really disappointed with the meal. When I got to work and sat down to eat my lunch, I noticed that the chicken was not cooked thoroughly, which was concerning. The chicken also appeared to have been boiled rather than properly seasoned or prepared, and unfortunately, there was very little flavor.
For $28, I expected a much better meal. I ended up not finishing it because of the quality and preparation of the chicken. Hopefully this was just an off day, but based on my experience today, I was very disappointed with the meal, especially considering the price.