iniBurger Fremont is a gourmet burger restaurant on Osgood Road in the Warm Springs district, minutes from Tesla Fremont, Warm Springs/South Fremont BART, and Lake Elizabeth. Open from 9:30 AM on weekdays, we serve smashstyle beef burgers, hand-breaded crispy chicken sandwiches, grilled chicken, vegetarian and vegan burgers, wings, loaded fries, salads, and milkshakes. All proteins are 100% Zabihah halal, with vegetarian, vegan, and gluten-free options. Dine-in, takeout, curbside pickup, no-contact delivery, catering, and online ordering are available daily. Free Wi-Fi, free parking, family-friendly seating, high chairs, and a kids' menu welcome guests of all ages.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.