El Pollo Loco

Reviews

• JM

  J Moran

  Sep 27, 2026
  1.0
  It's been several times when I've arrived 30 minutes before they close and they stop serving chicken. This leads me to believe either management isn't taking care of their workers which is forcing them to shut it down early or the staff is lazy. Either way we couldn't get food 😢
• AJ

  Al Jabaieh

  Sep 20, 2026
  1.0
  Really disappointed and im a regular. The nachos they made, the chips were very stale, the chicken looked really old and smelled bad, barely any chicken to be honest, we couldn't eat it. The quisadillas, the cheese was cold and not grilled, the shredded cheese fell out and the qusadilla fell apart 😮‍💨 they didn't give me the salsas I asked for, I asked for extra green and no red and they only gave me one red and two green, for an order for 5 people... usually they give a dozen of salsas if you ask for extra. The chicken bowls had barely any chicken and topics, it was all rice. To be fair we usually order in the day time, the day crew never messes up, the night crew always messes up, but this was bad bruh. How do you not grill a quisadilla?! If there was a long line or rush, I guess I would understand, but not really, and there was only one car in front of me and no one in the dining room 🤷‍♂️ Come on guys.
• CC

  Cristiana Cerrato

  Sep 19, 2026
  4.0
  Muy buen servicio
• RS

  Richie Sarabia

  Sep 4, 2026
  5.0
  I prefer this location tho! My experience with them is excellent. I always get the 4piece combo rice n beans and I always get hot n fresh order! The store is bright n clean, and I appreciate the customer service 😊
• VV

  Vanessa

  Aug 26, 2026
  1.0
  always closes earlier than posted close times i just be wanting a brc burrito frl