Leatherby’s Family Creamery is a family‑owned ice cream parlor and restaurant known for its handmade, high‑quality ice cream, generous portions, and warm, nostalgic atmosphere. It’s been a Sacramento‑area tradition since 1982, built on community, hospitality, and the belief that ice cream brings people together. In addition to our famous sundaes and desserts, we proudly serve a full menu of classic American comfort food — including hearty sandwiches, fresh salads, burgers, soups, and diner favorites — all made with the same care and quality that define the Leatherby’s experience.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.