Folsom Palace serves fresh, made-to-order Chinese cuisine with quality ingredients and our own signature sauces. We welcome dine-in, phone orders, fast pickup, and local delivery. Call us directly for fast and easy ordering — real people answer and provide friendly service. Every dish is freshly prepared when you order. Skip the complicated apps and order directly from Folsom Palace!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.