Opened in March 2024, Patches' Pastries on Main Street in Ferndale is a dessert shop offering a delightful selection of coffeehouse pastries, alongside locally-made Foggy Bottoms Boys Jersey Scoops ice cream and ice cream creations. Whole cakes, cheesecakes, and other specialty treats can be pre-ordered online for pick-up or local delivery
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.