While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Fairfield,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
The tortilla soup used to be fresh, lately you can feel the frozen can flavor
CH
Che Hsu
Mar 2, 2026
5.0
Best chicken of all Pollo Loco’s that we’ve been to! The service was great, the facility was clean, and the art on the wall is nice.
AS
Andy Smith
Jan 27, 2026
2.0
For fast food it took much longer than expected. We always thought of El Pollo Loco as a healthy alternative, but looking at calorie count it’s no better than a burger and fries.
FR
Fernanda Romero
Jan 26, 2026
1.0
Food was great but service sucked, Perla had the worst attitude i've ever experienced in customer service and when i asked for a Manager she said there wasn’t any on shift, she didn’t fix the the issue and just walked away.
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