This profile is uncertified and using publicly sourced data
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Business Details
About
Cookie Shop
We specialize in making freshly baked, gourmet cookies that are baked to perfection. Our selection of unique flavors inspired by childhood staples feature our decadent Brown Butter Pecan, Cookies & Cream, and Banana Toffee flavored cookies. Our cookies are indulgently made with real butter and always feature crispy edges, a tender center, and a chewy texture. Conveniently located in the heart of downtown Fairfield, this is your new favorite cookie destination.
Location
Hours
Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 7:00 PM
Saturday10:00 AM - 5:00 PM
Sunday10:00 AM - 5:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.