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McDonald's

3.6
(1,510 reviews)

Business Details

4851 Santa Anita Rd, El Monte, CA
91731, United States
(626) 443-9272
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4851 Santa Anita Rd, El Monte, CA
91731, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday6:00 AM - 8:00 PM
Saturday6:00 AM - 8:00 PM
Sunday5:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 4851 Santa Anita Rd in El Monte, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.6
1,510 reviews
5 stars
630
4 stars
286
3 stars
202
2 stars
120
1 star
272
  • BN
    BELINDA NOLASCO
    6 days ago
    1.0
    Absolutely horrible experience. The person taking my order started to take my rewards code and then just stopped responding—no explanation, no apology. I sat there for SIX minutes waiting for them to come back on the speaker. After finally placing my order, I ended up stuck in a 25-minute line for just two meals and two Happy Meals. Unacceptable. When I got to the window, things only got worse. Not only were there no sauces included, but the employee (Naomi) outright refused to give me any. She handed me only two sauces for the Happy Meals, and when I asked about the meals, she insisted they were already in the bag. They weren’t. I even asked her to check, and instead of helping, she closed the window and started laughing with someone in the back. She came back and again claimed everything was in the bag—except at that point, it wasn’t even my original order anymore. They had given me the wrong order entirely. To make matters worse, no one would provide a manager’s name. The only name I was able to get was Naomi’s, and that was from another employee after asking multiple times. This level of unprofessionalism, lack of accountability, and blatant disregard for customers is unacceptable. Long wait times are one thing—but rude behavior, incorrect orders, and refusal to fix mistakes is another. Do better.
  • KK
    Krys K
    Jun 29, 2026
    3.0
    Multiple visits at this location. I’ve done dining in and drive-through. The service is always so slow. The food is average to the traditional expectations of a general McDonald’s. Not very welcoming, but you get what you need and you’re left alone.
  • CC
    Charly Cisneros
    Jun 25, 2026
    1.0
    Pesimo servicio Sucio
  • JV
    Jim Vasquez
    Jun 23, 2026
    4.0
    Took forever to get my order
  • LV
    Lnzo Voxx
    Jun 4, 2026
    1.0
    Terrible customer service, poor listening skills; almost every time I come in to get my take out there’s an item missing or over charged for an item I didn’t ask for.

Brand Certified Facts from McDonald's

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Certified July 05, 2026Yext Knowledge Graph
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