Brand Certified
El Pollo Loco
4.1(446 reviews)
Certified by El Pollo Loco • Aug 16, 2026
Business Details
1145 Avocado Ave, El Cajon, CA
92020, United States
Certified by El Pollo Loco • Aug 16, 2026
(619) 590-3682
Certified by El Pollo Loco • Aug 16, 2026
http://elpolloloco.com/locations/store/3989
Certified by El Pollo Loco • Aug 16, 2026
About
Certified by El Pollo Loco • Aug 16, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in El Cajon, CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiAvailable
Location
Certified by El Pollo Loco • Aug 16, 2026
Hours
Certified by El Pollo Loco • Aug 16, 2026
Monday10:00 AM - 10:00 PM
Tuesday10:00 AM - 10:00 PM
Wednesday10:00 AM - 10:00 PM
Thursday10:00 AM - 10:00 PM
Friday10:00 AM - 10:00 PM
Saturday10:00 AM - 10:00 PM
Sunday10:00 AM - 10:00 PM
Reviews
4.1
446 reviews
5 stars
264
4 stars
85
3 stars
34
2 stars
24
1 star
39
- JJJJ JJul 12, 20261.0Bad customer service. Walked in, store completely empty and 2 orders on the screen. Waited 5 minutes before asking if someone could check us out then waited another 5 minutes before someone finally came and rang us up. Rang us up wrong, took 10 minutes to make 2 items and then forgot our salsas and extra tortillas. Plus the corn tortillas they included incorrectly the first time (we ordered flour) were ripped. Food was good (chicken slightly overcooked but not terrible) but customer service not so much.
- MMMarkoJul 2, 20261.0I order burrito drive thru, it was just pressed not made fresh. 🌯😤 Waited long enough to get a freshly made burrito. 😩🌯
- FWFrank WhiteJun 21, 20265.0They had them deals going on! Great food
- BBBrianJun 4, 20261.0Terrible customer service. The guy charged me extra without telling me and when I questioned the receipt it took him 4 or 5 times of him contradicting himself to explain it and I just gave up. Spent $75 for chicken and couldn't even get any utensils or napkins. Won't be coming back here again
- AKApollo KaiserApr 22, 20262.0i constantly ask for the roja sauce the RED SAUCE they say oh it comes with your food and they do not give it,,, they also are super shiesty with their salsa in general, I ORDERED THE RED SAUCE IN THE APP ASKED AGAIN TO CONFIRM at the machine AND THEY STILL DIDNT GIVE IT
Frequently Asked Questions About El Pollo Loco
What kind of food does El Pollo Loco in El Cajon serve?
El Pollo Loco serves fresh, authentic Mexican food with a focus on fire-grilled chicken marinated in a special recipe of herbs, spices, fruit juices, and garlic.
What are the opening hours for El Pollo Loco in El Cajon?
El Pollo Loco in El Cajon is open daily from 10:00 AM to 10:00 PM.
Does El Pollo Loco in El Cajon offer delivery service?
Yes, El Pollo Loco provides delivery service.
Can I order El Pollo Loco's food online?
Yes, you can order online via their menu at https://order.elpolloloco.com/menu/ or through the El Pollo Loco app.
What payment methods are accepted at El Pollo Loco in El Cajon?
El Pollo Loco accepts American Express, Discover, and Visa cards.
Does El Pollo Loco have Wi-Fi available at this location?
Yes, El Pollo Loco offers free Wi-Fi to its customers.
Is there a drive-through option at El Pollo Loco in El Cajon?
Yes, this location has a drive-through service for convenient pickup.
What nearby banks can I find around El Pollo Loco in El Cajon?
Nearby you can find Chase Bank, Chase ATM, Wells Fargo Bank, and Chase Mortgage, making it easy to handle banking before or after your visit.
Are there other dining options near El Pollo Loco?
Yes, nearby dining includes Little Caesars Pizza, Subway, Starbucks, and Baklava & Sweets for a variety of tastes.
What service and shopping options are available near El Pollo Loco in El Cajon?
Near El Pollo Loco, you'll find PostalAnnex+ for shipping and notary services, 7-Eleven for convenience shopping, Vons grocery store, and various beauty salons like Hiba Beauty and Avanti Hair Salon.
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