Après Village is a seasonal, alpine-inspired pop-up experience hosted on the Quattro terrace at Four Seasons Hotel Silicon Valley in East Palo Alto. The outdoor village features cozy private themed chalets and a skate rink, a curated family-style set menu of alpine-inspired shared dishes and signature cocktails, a festive food-truck and s'mores stations, and family-friendly holiday programming. The experience is typically offered during the winter holiday season with reservations available through the hotel/OpenTable.
Location
Après Village at Four Seasons Hotel Silicon Valley
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.