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El Pollo Loco

3.6
(1,146 reviews)

Business Details

14329 Lakewood Blvd, Downey, CA
90242, United States
(562) 602-1550

About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Downey,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

  • DeliveryAvailable
  • Drive-throughAvailable
  • [Free/Paid] wi-fiAvailable

Location

El Pollo Loco
14329 Lakewood Blvd, Downey, CA
90242, United States

Hours

Monday9:00 AM - 11:00 PM
Tuesday9:00 AM - 11:00 PM
Wednesday9:00 AM - 11:00 PM
Thursday9:00 AM - 11:00 PM
Friday9:00 AM - 11:00 PM
Saturday10:00 AM - 11:00 PM
Sunday10:00 AM - 11:00 PM

Reviews

3.6
1,146 reviews
5 stars
521
4 stars
185
3 stars
150
2 stars
59
1 star
231
  • JC
    Juan C
    3 days ago
    3.0
    Aquí en pollo loco, nada más tienen gente y se vuelven locos y no por que se vuelvan locos de sabor sino por que se engentan jajaja se la bañan te atienden de mala gana no te atienden bien el personal grocero y a hora pico se comportan muy mal 👎 mala atención del personal
  • AP
    anthony perez
    Aug 7, 2026
    1.0
    Restaurant opens 6-12 minutes late all the time. Ignored when needing help at the counter every time I've gone in. Told employee my coupon was not going through to order and was told maybe it expired and they walk away like they didn't want to deal with it. Place is always dirty even at opening time. Bad attitudes, bad customer service and that's how you lose customers !
  • FF
    Free
    Aug 1, 2026
    2.0
    Lots of homeless people hanging out in the restaurant. The food was expensive and was not fresh. The avocado had black spots.
  • BN
    Bere Nuñez
    Jun 29, 2026
    3.0
    I should have listened to my gut feeling and turned away when I saw how empty it was. But i decided to order from this location because this pollo loco goes back to my childhood days. Nothing major was wrong with this place but the service could have been a lot more friendly. The guy in the window didn’t really smile, engage in conversation, or even look happy. He looked serious/tired. When it came to the food, the food was not nasty or good. It was very plain. I also felt like they could have added more chicken. My chips seemed a little old. Sadly, I might never come back to this location. The only good time about this place was that they provided fast service.
  • AC
    Alicia Cruz
    Jun 28, 2026
    5.0
    Exelent

Frequently Asked Questions About El Pollo Loco

What are the regular opening hours of El Pollo Loco in Downey, CA?

El Pollo Loco is open from 10:00 AM to 11:00 PM Monday through Sunday.

Does El Pollo Loco offer delivery service?

Yes, El Pollo Loco in Downey offers delivery service.

Brand Certified Facts from El Pollo Loco

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Certified September 06, 2026Yext Knowledge Graph
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