Location.com logo
Brand Certified

Baskin-Robbins - Closed

2.8
(38 reviews)

Business Details

1223 South Diamond Bar Boulevard, Diamond Bar, CA
91765, United States
(909) 764-7962

About

Ice Cream ShopDessert ShopCake MakerBaskin-Robbins
Visit your local Baskin-Robbins at 1223 South Diamond Bar Boulevard, Diamond Bar, CA — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless combinations available every day. Enjoy hand-scooped ice cream, specialty sundaes like the Banana Royale, Brownie Sundae, and Banana Split, plus a full lineup of beverages including Mangonadas, Milkshakes, Smoothies, Floats, Fizzes, and Cappy Blasts. Customize your celebration with made-to-order ice cream cakes or take home Pre-Packed Quarts, Fresh Pack Quarts, Polar Pizza® Ice Cream Treats, Boxed Novelty Bars, DIY Kits, Creature Creations®, and Fresh Baked Waffle Cones. Every visit is a reason to Seize the Yay™ — order online or through the BR Rewards App for pickup or delivery.

Details

  • Dine-inNot available
  • DeliveryNot available
  • TakeoutNot available
  • Curbside pickupNot available

Location

Baskin-Robbins - Closed
1223 South Diamond Bar Boulevard, Diamond Bar, CA
91765, United States

Hours

MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
SaturdayClosed
SundayClosed

Menu

1 menu · 189 items

Explore offerings from Baskin-Robbins - Closed on 1223 South Diamond Bar Boulevard in Diamond Bar, with popular flavors, scoops, cappy™, and refreshing beverages available at this location.

Baskin-Robbins Menu

189 items

Reviews

2.8
38 reviews
5 stars
16
4 stars
1
3 stars
0
2 stars
0
1 star
21
  • AB
    Abigail Banh
    Jul 21, 2025
    1.0
    I've never felt so uncomfortable in a Baskin Robbins before. The service is terrible; upon walking in I saw a man behind the counter (presumably the owner based on other reviews) laughing very loudly on the phone and ignoring me. Another person came in during this time and was also ignored. I stood by the freezers for a few minutes before a kid that couldn't be older than 10 (owners daughter?) came up to the counter and asked what I wanted. The lights were dimmed and the whole place just had an uncomfortable, unwelcoming feeling. Additionally, as other reviews noted, one of the freezers wasnt working and they overcharge for the ice cream compared to other nearby locations. I usually don't leave negative reviews- or even make a big deal of bad service- but after reading about others' experience at this location, I wanted to share mine as well and implore you to take your business somewhere else where you wont be ignored. The owner needs to be held accountable for his negligent, rude service and I understand now why the place was so empty and run down. This location is not an accurate representation of the franchise and either needs to be shut down or undergo a change of ownership to even begin to be decent. Take your business to the location on Chino Hills Pkwy or Coldstone. No one deserves the stingy treatment, poor maintenance, and horrible service at this location, so don't even bother.
  • KD
    Kay Dub
    Feb 18, 2025
    5.0
    Very delightful shopkeeper. Bonus Tip: Get a picture at the old fashioned phone booth outside. It’s reminiscent of the one Superman would go in to change from Clark Kent into Superman. 😂💯
  • MR
    Maryann R
    Aug 11, 2024
    5.0
    I grew up in Diamond Bar. Great service and the adorable server gave me plenty of ice cream. Will come back if I'm in the area.
  • CC
    Chanda
    May 29, 2024
    1.0
    I’m so sick to my stomach on how the owner treated me and my two kids. He was highly unprofessional and offended my kids by telling them they weren’t going to get free ice cream since he was 90% sure we have been there before. For one, we never expected nor realized they were offering free ice cream to new customers. Two, we never stepped foot in that location whatsoever; three, we originally went in because my 16 year old wanted to apply for a job for the summer and lastly, he was super rude insulting me in front of customers. We walked out of there offended but I returned letting him know what he did was uncalled for and highly disturbing. I wanted an apology at the very least for the mockery he made of my kids but of course he laughed at me and told me to have a nice day! I don’t care how good their ice cream may be, I care about the service you provide and how you treat people period. We genuinely walked in there in awe of how nice this Baskin Robbin was and was shut down by a back handed comment by the owner “don’t act like you guys never been here cause you’re not getting free ice cream!”
  • MB
    Marty Bernadette
    Dec 28, 2023
    1.0
    They were out of so many ice creams. The girl wouldn't replace them because the owner doesn't allow her to. There is no water fountain or water at all. Cheap owner in my opinion. Really out if chocolate!!!!

Frequently Asked Questions About Baskin-Robbins - Closed

How do I find a Baskin-Robbins shop near me?

To find a shop near you, please visit our “Find a Shop” section and enter your ZIP code.

How do I know which flavors are featured in a particular shop?

Each shop carries a different selection of flavors. Swing by your local shop to discover new favorites. If you’re craving a specific flavor, ask your shop manager if they’d be willing to stock it for you.

Brand Certified Facts from Baskin-Robbins - Closed

This information is certified by Baskin-Robbins - Closed and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 23, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: