Basil&Co was born from a kitchen filled with warmth, tradition, and togetherness. Growing up in a family-run Thai restaurant, our founder learned early on that food is more than a meal — it’s a way to bring people together, to comfort, and to create lasting memories. Guided by lessons from a grandmother’s side and a lifelong pull back to the kitchen, that passion has come full circle.
Today, Basil&Co is a place where authentic flavors meet genuine hospitality. We’re here to share a taste of home with every guest and to build a team that believes in connection, care, and pride in every dish. Whether you’re dining with us or working alongside us, you’re part of something rooted in tradition and made for community.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.