Chicha San Chen is a premium Taiwanese tea brand renowned for its gourmet, freshly brewed-to-order tea experience. Founded on the belief that tea should be as refined and celebrated as fine wine, Chicha San Chen combines traditional craftsmanship with cutting-edge Teapresso technology to deliver a cup of tea that is meticulously brewed for aroma, flavor, and quality—every single time.
At the heart of every Chicha San Chen store is its signature patented Teapresso machine, which precisely brews tea leaves at optimal temperature and timing to highlight the unique character of each variety. Customers can choose from an award-winning selection of high-mountain teas—like Dong Ding Oolong, Green Tea, Osmanthus Oolong, and Bubble Milk Tea
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.