This profile is uncertified and using publicly sourced data
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Business Details
About
Chocolate ShopCandy StoreCorporate GiftsDessert ShopGift ShopGourmet Grocery Store
Precisely crafted using only the highest quality ingredients, ROYCE' has been making exquisite, world class confections in Hokkaido (the northernmost island of Japan). Hokkaido is best known for its cool climate and rich natural resources, making it an ideal place for producing chocolates of excellent quality. The philosophy of ROYCE' for constantly producing perfect chocolates still holds true, and the result is a brand that people around the world have come to love.
Location
ROYCE' Chocolate at Mitsuwa Marketplace in Cypress
4955 Katella Ave Suite 101, Cypress, CA
90720, United States
Hours
Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 7:00 PM
Saturday10:00 AM - 7:00 PM
Sunday10:00 AM - 7:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.