Safeway

Reviews

• AB

  Angelica Burgara

  Oct 6, 2026
  5.0
  I like this place
• SA

  Serra Ano

  Sep 30, 2026
  4.0
  parking can be tight close to store big parking lot
• DW

  Dhruba Wosti

  Sep 8, 2026
  1.0
  tue 7:45 pm i was there in the line the cashier was so rude she was nit talking politely with costumers
• EB

  Erik Bai

  Aug 31, 2026
  1.0
  Don’t come to this location for bottle recycling! They require you to separate everything into plastic, glass, and aluminum. They also make you put the items into their own bags, with a limit of only 25 items per bag, which forces you to count everything again at the register. They only have one cashier handling both checkout and the customer service department, so the process is extremely slow. You may have to wait while the cashier takes care of customer checkout before they can process your recycling. Definitely go to a different location if you want a quick and hassle-free bottle recycling experience.
• AA

  Almudena

  Aug 22, 2026
  2.0
  Do NOT order cakes from this location unless you want your order canceled overnight before your event. I ordered a cake for my daughter’s birthday on Sunday, August 16, to be picked up on Saturday, August 22, at 9:15 a.m. I woke up that morning at 7 a.m., and you can imagine my surprise when I saw an email and a text message telling me, “Your order has been canceled.” They sent me the text message the night before the event at 1:40 a.m.! When I called to find out why, the baker at Safeway Homestead in Cupertino told me they didn’t have the topper for the cake. She called other stores but couldn’t find it. She had a LOT OF ATTITUDE, and I know I was nervous because, unlike her, I was trying to find a solution for a birthday party starting at 10 a.m. with 55 guests. On top of my anxiety after receiving the bad news, I felt like she just hung up the phone without offering any solution or even saying goodbye. After that, I went to the store to talk to her in person. I asked, “If you don’t have the topper, can you at least make the cake and I’ll find something to put on top?” She eventually agreed, but she said something that made me feel even worse: “DO YOU WANT THE CAKE OR NOT?” Is that really the way to talk to a customer whose cake was canceled overnight? I asked for her name, and she said Josie. I then asked her to show me her name tag under her apron, and her name was actually Jotika. On top of the bad experience ordering the cake from Safeway, when I finally received the cake without the topper, they wanted me to pay $59.99, even though the email confirmation said $53.99! I went to customer service and explained the situation. I asked if they could at least discount the price of the topper since I didn’t receive it. They were much more understanding and, at least, gave me a $10 discount.

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