While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Covina,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Cesar is what truly makes the difference in the quality of service. He is professional, friendly, and always accurate when taking orders.
I will definitely drive the extra miles from Cameron and Azusa to this Pollo Loco location at Azusa and Arrow Highway anytime I want quality food and outstanding customer service!
MS
Maria Santos
6 days ago
5.0
Cesar and Gabriela are awesome !👏 I did not get other two gentleman’s names but the whole team was respectful polite and I could not ask for more . Best service and with a smile 😃. Crunchy tacos were off the hook and the new chicken strips are a keeper ❣️
DC
D C
May 2, 2026
1.0
Be careful here, the cashier try to short change customers on purpose, if you catch them they play dumb and say they thew out your receipt 2 seconds after you ask. Food okay, but not worth the experience.
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