Mastro's Steakhouse

Reviews

• ES

  Erika Roman Saint-Pierre

  May 11, 2026
  3.0
  My man took me to Mastro’s tonight for our anniversary. I’m so disappointed! My steak was rock hard and dry as can be. We also ordered wild mushrooms with gnocchi, but it arrived with exactly two mushrooms and a truckload of gnocchi. I sent the brick steak back, but no manager came to check on us. The lobster cocktail was fantastic, but not good enough to change my first impression. This place has been on my list of restaurants to try forever. Won’t be back. Sigh…
• PL

  Pat L

  May 10, 2026
  4.0
  Went here for Mother’s Day lunch buffet. They had a good choice of food and drinks as usual, the buffet line was a tad slow going but it was worth it.
• CM

  Christine M

  Apr 28, 2026
  5.0
  Overall a great restaurant! Ambiance, customer service & attentiveness as well as meals (steaks & pork chops) with sides (very large, shareable portions) were nothing short of outstanding. Only suggestion is that appetizers are largely seafood (difficult for a guest with a shellfish allergy); this could be expanded a bit to have additional options. Highly recommend, especially for special occasions 💖
• KC

  Kevin Cook

  Apr 27, 2026
  2.0
  I have to admit - I was expecting a much more elevated experience at this restaurant. Been to other around the country and have experience much better service and food to be honest. From the get-go, the valet station telling me I pulled into the wrong area - which is not properly signed or designated was not a good start. Upon entering, the hostess asked us to wait to the side which is understandable, but a few minutes later we were told we are not allowed to stand their and need to move into a busy hallway and figure out where to "stand". Again, not a very great experience and the approach of the customer service at the "front of house" needs attention. Once seated, our waiter was decent, but the worst I have ever had at Mastros. Did not really recommend anything or go over any special menu items or select meats like they usually do. Last but not least, the food was okay, but we have had much batter at other locations. Steak was cooked perfectly, but there was literally no lobster in the mashed potatoes, scallops where undercooked, and the chocolate layer cake at the end wasn't too good either. For the price and occasion, we should have had a much better experience overall.
• BW

  Barry White

  Apr 15, 2026
  5.0
  Mastro’s is a unique anomaly amongst restaurants where the service style is based around having a young/sexy staff, and impressive ambience, but not fine dining. It’s a pay to play environment driven by volume. This particular location appears to be at the end of its life span. The seats are worn/dirty and the staff isn’t very attentive. Run your finger underneath your chair and it will come out with dirt/grease on it 🧐 I follow the Mastro’s Instagram. There are blaring service errors on the social media page that I also witnessed in person: elbows in face, team service not in unison, improper wine service etc. I saw numerous bus boys try crumb a table by sweeping it off the side 😳 they would get laughed out of the restaurant at places with a fine dining focus. Prepare to be impressed with dry ice, but you’ll notice service issues if you are familiar with traditional fine dining. Not an issue for younger guests, but it alienates baby boomers and executives who expect a fine dining experience at this price point. The wine program has great bottles but they don’t have crystal glasses if you order something nice. Nothing like spending $500 on a bottle to see a manager rip off the foil, dump the sediment in your decanter and then serve you in a $5 wine glass. I have a feeling wine sales are very low here based on the lack of crystal glasses and awkward service. Wine dinners would be a great opportunity to bring guests in and increase sales, but they’re not likely to happen based on what I witnessed. Another thing I want to point out is that gratuity is added on parties over 8, but you might not be able to get a refill on your cocktail. Mastro’s isn’t supposed to add gratuity, but they do it at this location. I feel like service would be more attentive if there wasn’t gratuity added. If you see your server early on, but your drinks sit empty for the rest of the meal ask for the gratuity to be removed. There is nothing printed on the menu that implies gratuity on parties of 8 or more.

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