El Pollo Loco

Reviews

• EN

  Eddie Navarro

  Sep 24, 2026
  5.0
  Good food at this location.
• KE

  Kate Egan

  Sep 10, 2026
  3.0
  I ordered 3 chipotle, guacamole, chicken burritos for my family. The name of the burrito must have been metaphorical, as there was literally 0 guacamole, 0 spice, and only one or two cubes of chicken per burrito. I am a little bit disappointed. When I say no guacamole or spice, I really mean NO guacamole or spice.
• WB

  William Boyer

  Sep 7, 2026
  3.0
  It's El Pollo, not fancy, but good. Don't have on Hawaii so I'll stop once in a while when here in SoCal. Consistent food and taste.
• RB

  Richard Brusca

  Jul 20, 2026
  4.0
  I like it here. Good food!
• AJ

  Anthony Johnston

  Apr 18, 2026
  1.0
  I usually don't post bad experiences, but this is the last time I'm going to this place. It's the closest one to my house, so I thought I'd give it a third try, and it was the worst. I went to use my rewards at the window, and when she scanned my phone, she said it was still $16.95, almost $17. That's when I told her I was using rewards, so she scanned my phone again. The tostada salad came off, but the charge was still around $9. I asked why, and she said they charged me for a little extra cheese, for my salsa for my salad (which should be included), and then she said they charged me for a large Coke when I just asked for a regular. I also asked for no sour cream, but there was sour cream in my salad. I asked for extra napkins and only got two. They charged me for my dressing; I asked for one extra and got charged for it, but only got one. On top of all that, I asked for a Coke Zero and they gave me a Diet Coke, so basically my whole order was wrong. There's barely any chicken in my salad, and I'm eating a tostada with extra cheese, extra lettuce, a little bit of beans, and some rice. I will definitely never return, and I will happily go to the one 5 Mi away