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McDonald's

3.4
(1,826 reviews)

Business Details

3770 Grand Ave, Chino, CA
91710, United States
(909) 590-0557
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3770 Grand Ave, Chino, CA
91710, United States

Hours

Monday4:30 AM - 11:00 PM
Tuesday4:30 AM - 11:00 PM
Wednesday4:30 AM - 11:00 PM
Thursday4:30 AM - 11:00 PM
Friday4:30 AM - 11:00 PM
Saturday4:30 AM - 11:00 PM
Sunday4:30 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 3770 Grand Ave in Chino, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.4
1,826 reviews
5 stars
676
4 stars
342
3 stars
282
2 stars
136
1 star
390
  • PB
    Polly Brown
    5 days ago
    1.0
    I gave McDonald's a star and that is only because ( -⭐⭐⭐⭐⭐ ) is not an option. Normally i don't go to McDonald's. However, i was with a friend that wanted a sweet tea. So we went. 🫤 If it's not sweet tea, a frappe, or ice cream then forget it. The food is nasty, the service category goes in... Super Sucks! There was a thin black young girl in the front doing what she could. She took orders, payments, called the order numbers, & gave the orders out. The manager was a hispanic male and he was rude to her multiple times for checking on the orders for the customers whom were tired of waiting. He would tell her to stay in the front, and somewhat hateful for no reason to this young girl. I got 2 sweet teas, 2 ice cream cones, 3 chocolate chip cookies, and 2 pumpkin pies. It took approximately 20 minutes to get the teas, cookies, and pies. I was told they were making the ice cream cones at the moment, so it would be a few more minutes. I waited 10 minutes, then took what i had to the car to my friend and said i still gotta get the cones. Went back in and waited another 20 minutes. When i seen the manager. I told him i had been waiting way over 30 min for 2 ice cream cones, and if they have to go to the dairy for the milk to milk the cow in order to make the ice cream they should say so, and it would make the wait more understanding. He told me he would get them right now. Took another 20 minutes. Total i waited a little over an hour for 2 cones. Thank God i didn't order a burger. Then i would've had to wait for them to kill the cow!!! McDonald's is one of THE WORST food places ever. I would never call it fast food because fast is NOT in their policy obviously. There is nothing fast about this place. I would never EVER recommend this place for anything other than a place to use the bathroom. Maybe that's the fast part to the "fast food" title. I feel bad for the Uber and door dash driver's that come to pick up. They make very little on these delivery orders, let alone have to waste time waiting when they could be out getting more deliveries. McDonald's hasn't gotten with the program. They act like their new, and fumble with customer service. I seriously don't know why i still give them the opportunity to waste my time. Voted #1 dump in my book. I don't know of 1 location that can do it right. From what I've seen, it's not the workers majority of the time. It's the program and the way it's ran. Why have workers when you don't allow them to "work"? Also, Does anybody smile anymore? The world going to hell in a hand basket, and anybody that goes to McDonald's is right in the front riding with the little dog "Toto" too!!
  • AS
    Ana Sanchez
    Oct 18, 2026
    1.0
    Chicken nuggets were cold and chewy. I could tell they were not fresh and they had a horrible oil after taste. Cheeseburger was cold too and they over did it on ketchup.
  • UT
    Usa Tianyue
    Oct 8, 2026
    1.0
    This was a very disappointing experience. The McNuggets looked completely different from what I normally expect. The pieces were noticeably thinner, and while I understand that the irregular shapes may be part of McDonald’s design, the difference in size between the pieces was much more significant than usual. This was the first time I had encountered something like this. Even more concerning, some of the chicken nuggets were not fully cooked. For a global company like McDonald’s, I find it very disappointing that the quality control of its food could be this poor. Food safety and consistency should be basic standards, especially for a company of this size. I hope McDonald’s takes this issue seriously and improves its quality control to ensure that customers receive properly cooked and consistently prepared food.
  • MJ
    Michael Jackson
    Sep 15, 2026
    4.0
    I used the kiosk machine for the very first time. Lol
  • BP
    BrenDen “Prince Savage” Polar
    Sep 8, 2026
    5.0
    As always ppl love to over trip, yea it’s a McDonalds, but as far as even McDonald’s is concerned, this is one the best McDonald’s I really have been to in dead ahh prob my whole life fr. I only been here twice, as I usually work some jobs outta town from OC, commuting to the Upland/Monclair area for construction jobs. The food is actually quite good even by McDonald’s standards, the atmosphere is so peaceful and chill, every time I been here like both times it’s always so chill and relax. I think it’s the vibe of the overall customers/people that come here. They’re so chill and even down to earth. And the service is beyond Exceptional. I’m being fr. The last time I came I was treated with such nice and warming, kind hospitality and service by the managers and workers. This time however when I came here, the nice manager, kind and beautiful inside and out lady by the name of Faustine. She was so kind to give not just one but two free drinks by “accident”, supposedly. 😅😂. Like I said, the service is beyond outstanding. 🤙👏🙏 I’m going to sleep extra better knowing there’s good, kind people working in every area/aspect of life. ❤️☺️💤😩😴😪

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 3770 Grand Ave, Chino, CA?

McDonald's is open every day from 4:30 AM to 11:00 PM.

What are the delivery hours for McDonald's at this location?

Delivery is available Monday through Thursday and Sunday from 4:30 AM to 11:45 PM, and on Friday and Saturday from 4:30 AM to 12:45 AM.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified November 01, 2026Yext Knowledge Graph
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