AJ
Andre Juarez
Sep 3, 2026
I came to Taco Bell a few days ago. And on that day, they continuously told me that my card was being declined. Even though I know for a fact, I had funds on every single card, I tried. After a little time of trying had passed, they ended up trying it on a different machine. In which it worked, so their machine at the window was having problems. Not only that, but I was charged twice for my order. Because the machine that said my card was declined. Still registered the payment. According to my banking app. To rectify the situation, they gave me two coupons for a free taco of any type. And I need to specify the coupon, says, free taco of any taco.
I tried to go back today to taco bell. To use my two free taco coupons and get to tacos, I looked exclusively at the taco side of the menu. I ordered two tacos that were both on the taco side of the menu.
Much to my dismay, I was told one of the two items on the taco side of the menu was not in fact a taco and did not count towards the two free any taco of any taco type, even though on the menu it was specifically under the taco category of their food items.
I had to change my order and order a different quote. Unquote, normal taco, because the other one wasn't a taco. Even though it is very specifically under the taco portion of the menu.
21 have an issue with their system. I understand and even given the taco coupons to make up for that was very appreciated. Just to come back and find out that not all the tacos under the taco portion of the menu are suddenly considered tacos. When it comes to a free coupon, it's extraordinarily interesting. Needless to say, I will probably not be returning for a taco or any other item. Since it doesn't seem like they understand how a menu is supposed to work. Nor does apparently their actual system work when you need it. And it will unjustly claim that you don't have the funds in your account and your account continuously. We'll say the card has been declined.
So not only did they say that I don't have money even though I definitely do? But when they tried to make up for it, they're not. I'm not allowed to get that quote unquote. Type of taco, even though specifically, it says a taco of any kind.
Not to mention how rude the worker was, who was taking my order. And when I asked, why on the taco portion of the menu, if not a taco and not counted towards this coupon, I was given no explanation other than no, which was extraordinarily rude. And disrespectful, if I ever go back to a taco bell, I know in god's good name, it will never be this one
Taco bell get it together