While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Castaic,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Waited for 20 minutes for our food. The cashier didn't know how to ring up the orders, she had to keep calling the other person over to help her. There were 5 customers ahead of us that had been waiting a long time as well. The tables and floors were dirty.
RR
Roberto
May 2, 2026
1.0
Personal are rude and unprofessional
BW
Barry Waite
Mar 21, 2026
5.0
This place is my standard stop before hitting the Grapevine. Always good and quick service.
BM
Brennan Meyer
Aug 16, 2023
1.0
My $9 burrito was tiny. Smaller than my hand. This place is the worst EPL around. I'm going to have to find a new chicken place.
MM
Moon
Apr 16, 2021
5.0
This EL Pollo has the fastest service EVER! Quick in... quick out... and always delicious. Thank you for making my life easier ♡♡
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