El Pollo Loco

Reviews

• CG

  Carlos G

  Aug 7, 2026
  1.0
  Bad customer service. I will not return here anymore.
• EC

  Edgar Castro

  Jul 31, 2026
  1.0
  Una cajera. Ya. Mayor. Llamada. Carmen. Muestra actitud. Y mire que fue amas de tres personas. Que le hizo eso incluso pedí salsa. Verde y me la negó
• DM

  d meyer

  Jul 25, 2026
  1.0
  so disappointed! this location has been my go-to for years, but no more. i had my cued $10-off reward set-up, but the reward timed-out. two employees apologized when they saw the expired reward on my phone screen. they ONLY needed to tell me to pull up the reward again on the app (taking only seconds), but they didn’t do that. they only said “sorry, nothing we can do, we can only give you $5 off.” my charge card record shows i paid full price, and they never gave me a receipt so i have no way to apply this purchase onto my account for the rewards points. problem fixed!! i immediately found a new go-to location, they accepted my $10-off reward points, and they have a much higher rating! it’s all good!
• DE

  Diane Eisman

  Jul 21, 2026
  5.0
  I had the street corn Mexican chicken salad. Very tasty. Fast service.
• WE

  Wally E

  Jul 5, 2026
  3.0
  $2.99 for a few chips, big rip off, look at this photo of what they give to you. And the side salad they only put a few drops of dressing to make you buy more.

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